Ambassador, Radio-Canada, Montréal (French Services)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Your role

As Ambassador, you will be responsible for greeting, informing, assisting, directing and supervising the general public during events. You will also encourage public participation and promote Radio-Canada, and its platform Mauril. 

Mauril's mission is to enable residents of Canada to better understand each other through a French and English learning experience focused on cultural discovery and rooted in everyday life. 

Are you energetic, enthusiastic, cheerful and professional? Do you love working with the public? Then join our team for this assignment! 

Please note that this is a casual role (temporary, on call). 

Responsibilities: 

• Greet, direct, inform and assist program participants and, occasionally, special guests and VIPs.

• Engage with the public to promote our brands and products. 

• Supervise and facilitate guided tours of Maison de Radio-Canada in Montreal, miscellaneous activities (day camps, field activations, information booths, etc.), and workshops for elementary and high school groups per the department’s programming. 

• Work with Security to ensure that safety measures are followed. 

• Help set up equipment needed to put on events and activities. 

• Prepare the necessary post-event/activity reports so that managers can follow up accordingly.

• Familiarize other people with their job by explaining your own duties. 

What you bring: 

Qualifications: 

• University or community college graduation in a relevant field (facilitation, cultural mediation, marketing communications, sales, theatre, film studies or any other specialization related to the duties described above)

• One (1) or more years’ experience performing similar duties

Key competencies: 

• Facilitation experience (student workshops, guided tours of our facilities, activations in the field and at Radio-Canada, discussions and interaction with the public, etc.) 

• Experience as a day camp counsellor and/or DAFA certification an asset

• Comfort working with elementary and high school students (aged 9-16) as well as with the general public

• Ability to be proactive and keep participants engaged during workshops, events and activities (in other words, encourage everyone to take part and listen to what they have to say so that we can provide inclusive, positive experiences)

• Ability to communicate with the public and make information accessible and understandable to audiences of all ages

• Ability to be resourceful and work independently

• Good interpersonal skills

• Ability to work well in a team

• Familiarity and proficiency with cultural mediation an asset

• Excellent spoken and written English

• Excellent spoken third language, an asset

• Ability to travel in Canada 

Please note you must be available for these dates:

• From March 9th to 31st

• From May 4th to 31st

• From October 1st to 31st

Candidates may be subject to skills and knowledge testing.
 
We thank all applicants for their interest, but only candidates selected for an interview will be contacted.
 
CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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