Banquet Server - River's Edge

Company : Carmen's Group

Job Description - Banquet Server - River's Edge

Be Part of the Story at The Arlington Hotel and River’s Edge

At The Arlington Hotel, every team member plays a role in creating unforgettable guest experiences. Whether you’re welcoming guests at the front desk, preparing cozy rooms, serving in our restaurant, or helping host memorable banquets at River’s Edge—the elegant event space connected to the hotel—your work brings charm, warmth, and personality to one of Ontario’s most unique boutique destinations.

Located in the heart of picturesque Paris, this is more than just a place to work—it’s a place to contribute, grow, and take pride in the moments you help create. As part of Carmens Group, you’ll be joining a hospitality family with over 40 years of experience making people feel seen, celebrated, and at home.

Why Work for Carmens Group?

Flexible scheduling
Career coaching & growth
Great Place to Work Certified (2022-2024)
Named Best Workplace in several award categories:
- Most Trusted Executive Teams
- Best Places to Work in Hospitality & Retail
- Best Places to Work in Canada
- Best Workplaces for Women
- Best Workplaces for Mental Wellness
Perks & Benefits
- Pay on Demand – get paid when you need it
- Global Hotel Discounts for your travels
- Staff discounts at our restaurants
- Employee Scholarship Program
- Wellness programs & staff events
- Clear opportunities to grow into leadership roles
- Employee recognition programs celebrating your achievements and milestones
- Referral bonuses when you bring great talent to the team
- Safe, inclusive and supportive workplace culture

Join a company that values your growth, wellbeing and passion – where your career is supported every step of the way.

Position Details:

Job Type: part-time, permanent
Vacancy: This position is being added to expand our team in preparation for the upcoming busy season and does not reflect a current vacancy
Compensation: Minimum wage + gratuities
AI Disclosure: Your application will be reviewed by our hiring team – we do not use artificial intelligence in the screening or selection of applicants for this position.

What You Will be Doing:

As a Banquet Server, you’ll be part of a dynamic team that brings events to life—from elegant weddings to corporate galas. You’ll play a key role in delivering seamless service, personalized hospitality, and memorable experiences for every guest, every time.

Your responsibilities will include:

Greeting guests with warmth and professionalism, creating a welcoming and attentive atmosphere
Serving food and beverages with efficiency, care, and attention to presentation
Communicating clearly with kitchen staff to accommodate dietary needs and special requests
Learning and understanding the details of each event’s menu and service plan
Ensuring guest satisfaction throughout the event by being attentive, proactive, and responsive
Clearing tables, resetting as needed, and maintaining clean and organized service areas
Supporting your team with side duties, such as preparing service stations and restocking supplies
Taking direction from the Banquet Captain or Supervisor to ensure smooth and timely service
Demonstrating sound judgment, professionalism, and leadership in a fast-paced environment
Contributing to a collaborative and respectful team culture focused on excellence
Helping to create extraordinary memories for guests celebrating life’s most important moments
Performing additional duties as assigned to support banquet operations

This is a fantastic opportunity for someone who enjoys special events, thrives in high-energy settings, and is passionate about delivering exceptional guest experiences.

The Spark you Bring to Every Celebration

Experience in banquet, catering, restaurant, or high-volume service environments
A natural ability to connect with guests and deliver outstanding hospitality
Strong communication skills and confidence interacting with both guests and team members
Proven ability to stay composed and effective in fast-paced, high-pressure situations
A guest-first mindset with a passion for creating memorable experiences
Leadership skills and the ability to support or supervise a team when needed
A polished, professional appearance and demeanor suited to upscale or formal events
Smart Serve Certification an asset
Flexibility to work evenings, weekends, and event-based hours
A positive attitude, reliability, and a willingness to jump in wherever needed

We are Carmens Group—a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, we’re shaping the future of Southern Ontario’s event and culinary scene—one unforgettable experience at a time

Are You Ready to Take the Lead?

If you’re a passionate service professional who thrives in fast-paced event environments and takes pride in creating unforgettable guest experiences, this is your moment. Apply today and let’s deliver something extraordinary—together.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

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Banquet Server - River's Edge

Job Description - Banquet Server - River's Edge

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