Clerk Typist Receptionist - Chronic Kidney Disease Program

Job Description

ClerkTypist/ Receptionist - Chronic Kidney Disease Program

Casual Part Time 

(Primary Location at the Richmond Hill Main Hospital site, however, may be assigned to the Cortellucci Vaughan site, Vaughan Satellite site, and/or Oak Ridges’ Satellite)

Provides administrative and clerical support for the Program including telephone and reception duties compiling statistics and preparing billing statements.

Contribute to safe, quality care by
• Reception duties (answering telephones, filing, photocopying, faxing,
• Greeting patients as they check in for their visits
• Calling in patient unit re patient schedules
• Supporting Clinics and scheduling follow up appointments
• Scheduling for CVH
• Other duties as assigned

What must you have?
• Secretarial/Office Administration certificate from a recognized post-secondary institution.
• Working experience in Chronic Kidney Disease (data collection management, vascular access & scheduling) required.
• Must have Nephrology Coding and Billing experience.

What else do you bring?
• Able to discern relevant information to make effective judgments and decisions.
• Computer skills in a Windows environment with knowledge of a variety of computer programs/applications.
(. Windows XP, Word, Excel, Microsoft, Outlook .
• Excellent interpersonal and communication skills.
• Primary assignment at the Vaughan Satellite Site; however may be assigned to the Oak Ridge’s Satellite site or Mackenzie Health Richmond Hill site locations based on operational needs.
• Able to prioritize appropriately to effectively deal with a variety and volume of work.
• Proven interpersonal, communication and organizational skills.
• Demonstrates excellent written and verbal English skills.
• Ability to speak a second language, an asset.
• Self-motivated to work with minimal supervision.
• Strong organizational and administrative skills.
• Experience in statistical analysis an asset.
• Proven attendance record.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Ability to perform the essential duties of the job.
• Effectively uses empathy in interactions with others.
• Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring and values – Excellence, Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

* This position is represented by OPSEU Clerical