Community Manager (part-time)

Come join one of Canada’s Top Small & Medium Employers in the Okanagan!

Mission Group provides team members with a competitive base salary, annual merit pay increases, paid vacation, a comprehensive benefits plan, a generous education and training program, and more. In addition, team members can enjoy paid time off each month to volunteer for causes they care about!
 

Mission Group is looking for a part-time Community Manager to join our Property Management Team and work out of our office at Penticton office located at 285 Westminster Avenue.  Reporting to the Senior Community Manager, the successful candidate will have the responsibility of managing daily operations on-site, monitoring and maintaining certain aspects of the property and grounds, providing maintenance duties as required, and building excellent tenant relations. 

The Community Manager is not required to live on-site but must live within a 10-minute drive of the property throughout their employment in this position.  

Variable schedule, typically Thursday to Monday, 20 hours per week, and flexibility to accommodate operational fluctuations based on tenant needs and service requests.  

What you’ll do:

• Manage on-site operations several times per week which includes handling maintenance requests and resolving property issues.  
  


• Advertise suite availabilities, engage with prospective tenants and provide tours through building and suites, pre-screen potential tenants, conduct credit checks, and manage all applicable leasing processes and related documentation
  


• Answer current/prospective tenant inquiries, and ensure issues and service requests are responded to in a timely manner


• Oversee move-ins and outs, and conduct maintenance as required to return the suite to a high standard, including suite cleaning, or supervising cleaning staff for larger turnover months
  


• Distribute notices as required and in accordance with the Residential Tenancy Act
  


• Supervise contractors providing janitorial and landscaping duties, and complete minor common area and janitorial/landscaping duties when needed  


• Conduct general maintenance and repair capabilities, which include but are not limited to: light drywall patching and painting, HVAC adjustments and filter changes, adjusting doors, replacing smoke detectors, batteries, passcodes, shower heads, and trouble shooting mechanical, electrical and security systems
  


• Actively participate in team and company meetings, providing insights and suggestions to improve processes and operational efficiencies


• Perform administrative duties as required


• Utilize on-site rental management software program to issue tenancy agreements and document rent payments
  


• Respond to emergency calls on an on-call basis (rotating schedule)  

What you’ll bring:

• Minimum 1-2 years' experience as a residential community manager/resident manager
  


• Strong customer service and administration skills
  


• Proficient with computer systems, including strong MS Office Suite skills (Word, Excel, Outlook)
  


• Good knowledge of the Residential Tenancy Act and Personal Information Privacy Act of BC
  


• Demonstrate a high level of integrity and professionalism, and a clean and professional appearance
  


• Detail-oriented with the ability to work independently and prioritize workloads efficiently
  


• Ability to develop positive tenant relations and build a sense of community
  


• Valid driver’s license and a reliable insured vehicle 
  

What we offer: 

• Competitive base pay and annual bonus program 


• Generous vacation and paid volunteering plans 


• Personal and professional development support  


• Dental care and extended health care benefits 


• Annual health spending account 


• Paid sick time 


• RRSP matching plan 


• Company team-building events 

About Mission Group:
At Mission Group we create places for people to flourish. We don’t just build homes – we also work hard at building communities, careers, and opportunities. Our team members are not just employees, they are also the current and future workers, experts, entrepreneurs, and leaders in our industry. Whatever path they’re on, we take pride in helping them achieve their goals while they’re helping us achieve ours. 

Try a new path. See where it can take you.