Crisis Outreach Worker, Crisis Services - Elgin

Crisis Outreach Worker, Crisis Services - Elgin
Direct Service - (OPSEU)
Part-Time, Permanent
Multi-Site Accountability; Elgin County Catchment Area (Elgin Zone)
- Application Deadline: June 9, 2025 -
 

We believe that compassionate, genuine and thoughtful care can instill hope in individuals experiencing an addiction and/or mental health crisis in our community.

As a member of our Elgin Crisis team you will have the opportunity to support clients both face-to-face and over the phone to feel a sense of connection, empowerment and safety in the face of many of life’s challenges. Our Elgin Crisis team is dedicated to providing holistic and empathetic support for all the clients we support.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
  • Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
  • Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated)
  • For internal applicants, grid level placement will occur as per the Collective Agreement
• When you'll work – 14 hours bi-weekly; Day shifts, every other weekend
• What your benefits will be - 9% in lieu of benefits
• Your pension plan – Immediately eligible for optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP) 

HOW YOU WILL BE MAKING A DIFFERENCE:

• Provide mobile, telephone, and walk-in crisis intervention and addiction and mental health support
• Provide clinical assessments, direct assistant/support, crisis intervention and stabilization, advocacy, and appropriate community linkages to clients accessing services
• Complete intake assessments for crisis
• Complete intake assessments for crisis stabilization beds (SafeBeds) and provide daily support to individuals supported by the program
• Liaise with hospital staff and facilitate service planning for discharge from hospital to community
• Follow program support guidelines, working collaboratively to develop and implement individualized client care plans

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check

Successful candidates must have a Police Vulnerable Sector Check (PVSC) completed within the last six months. In order to avoid delays in beginning a position, interested applicants who are in need of a PVSC are encouraged to apply for one as soon as possible.

We require the following qualifications:

• Post- secondary education in a related field, preferably BSW or post-graduate diploma in addiction or equivalent (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
• Current, clear Police Vulnerable Sector Check (PVSC)
• Demonstrated ability to attend work regularly

We prefer the following qualifications:

• Demonstrated knowledge and skill in clinical assessment and treatment, crisis intervention and support, relapse prevention, and client advocacy
• Broad knowledge of, and practice in, evidence-based treatment approaches to working with individuals with serious mental illness and addictions
• Competence in relevant computer applications, particularly Microsoft Word and Outlook
• Registration with a college or professional body associated with their discipline; employment experience in the mental health field;
• Employment experience in a mental health crisis support program; and knowledge of the criminal justice system and/or addictions services sector. 
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – June 9, 2025:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team. 

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [email protected]