Dietary Aide - Casual

Let us welcome you home to The Hamlets at Westsyde in Kamloops, BC 

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada. 

Our Vision: For every person to feel at home. 

This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honor to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavors. 
 

As the Dietary Aid, you are responsible for the well-being of our residents through the delivery of high-quality hospitality services. 

Responsibilities 

• Ensures proper food presentation, portion control and maintenance of appropriate serving temperatures.
• Assists with basic food preparation tasks.
• Serves meals and beverages to residents according to their dietary restrictions and individual preferences while encouraging independent feeding.
• Assists in setting up, cleaning and sanitizing the dining room and server prior to and after meal service.
• Assists in setting up, serving and cleaning in dining areas during special events, large orders and catered functions as needed.  
• Prepares a variety of beverages, including freshly brewed coffee and tea.
• Dispenses nourishments for delivery to resident areas.
• Stores food in designated areas while following all food safety and sanitation procedures.
• Assists with receiving food and supplies and stores them in the appropriate areas while observing proper stock rotation.
• Operates the commercial dishwasher to wash and sanitize dishes, pots, pans, trays, and utensils.
• Ensures a safe and sanitary environment for team members and residents through adherence to organizational standards and protocols.
• Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.
• Identifies maintenance issues and reports them following established maintenance procedures.
• Responds promptly during emergency codes in alignment with organizational standards and protocols.
• Demonstrates knowledge of and compliance with Occupational Health and Safety regulations.
• Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations.
• Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation. JD I HR I Dec 2025
• Completes orientation upon hire and annual mandatory education as assigned.
• Respects and upholds the Resident Bill of Rights and the Assisted Living Rights of Residents (BC only).
• Participates in team meetings and stays informed on relevant internal communications.
• Performs other duties as required to support operational needs. Qualifications & Experience
• Experience in a residential care or mental health environment is an asset.
• Knowledge of safe food handling and sanitation practices is required.
• Strong personal hygiene practices are required.
• Ability to communicate professionally and maintain respectful relationships with residents, team members, volunteers and visitors.
• Strong interpersonal and communication skills, both oral and written.
• Demonstrates the ability to effectively organize, prioritize and problem solve.
• Ability to work independently and in cooperation with others.
• Ability to manage and resolve difficult and challenging situations effectively and respectfully.
• Physical and mental ability to carry out the duties of the position including adherence to provincial health legislation.
• Ability to safely operate equipment according to established protocol
• Flexibility to work a variety of shifts

Qualifications and Experience 

• Minimum of one (1) year experience within a food service
• Strong background in food services in a residential care setting or hotel 
• Exceptional interpersonal skills with peers, residents, visitors, and operational partners 
• Superior organizational skills with the ability to handle fast paced environment 
• Comprehensive food services knowledge, including focus on quality, production, sanitation, and presentation 
• Superior oral and written communication skills
• Demonstrate the ability to prioritize and problem solve 
• Ability to stand for extended periods of time 
• Must be able to read dietary charts
• Must be able to lift 25 pounds

Conditions of Employment 

• Food Safe Certification 
• Clear Police Information Check 
• Clear Vulnerable Sector Check 
• COVID-19 vaccination proof. This requirement may be waived if you have received an exemption through the provincial government.