Part-Time Administrative Assistant

Are you looking for a flexible part-time administrative role where you can put your customer service and organizational skills to work with a supportive, family-oriented team?

About Nutri-Lawn Burlington Irrigation

For over 30 years, Nutri-Lawn Burlington Irrigation has provided professional irrigation system design, installation, and service for residential and commercial properties across the Halton and Hamilton regions. Our reputation is built on precision workmanship, dependable service, and long-term customer relationships. If you take pride in quality work and enjoy being part of a team that values professionalism and customer service, we'd love to hear from you.

About the Role

As our Part-Time Administrative Assistant, you'll be one of the first points of contact for our customers. You'll help keep the office organized by managing customer communications, scheduling appointments, maintaining accurate records, and supporting the day-to-day administrative functions of the business.

This position is ideal for someone who enjoys variety, takes pride in staying organized, and thrives in a customer-focused environment. If you're looking for flexible part-time work with the opportunity for additional hours during our busy seasons, we'd love to hear from you.

Position Highlights

• Part-time, office-based position
• Preferred schedule (flexible for the right candidate):
  • Monday, Tuesday & Friday
  • 10:00 a.m. – 3:00 p.m.
• Hours fluctuate throughout the year based on seasonal business needs
• Additional hours may be available during our busy spring, fall irrigation, and Christmas lighting seasons

What You'll Be Doing

• Answer customer phone calls, emails, and text messages
• Respond to customer inquiries regarding services, scheduling, and account information
• Schedule estimates, service appointments, and consultations
• Update customer records, scheduling changes, cancellations, and service notes
• Enter work orders and appointments into company software
• Monitor and return voicemail messages
• Contact customers regarding upcoming appointments and seasonal services
• Process seasonal renewals and customer correspondence
• Follow up on outstanding customer balances
• Collect payment information for processing by the Office Manager
• Perform accurate data entry and maintain organized customer files
• Provide general administrative support and assist with additional office duties as needed

What You'll Bring

• 1-3 years of experience in administration, reception, customer service, or office support
• Confidence handling a high volume of customer inquiries by phone and email
• Proficiency with Microsoft Office, including Excel
• Experience coordinating with an Office Manager, service team, and customers
• Eligible to work in Canada
• Experience using CRM or scheduling software is considered an asset
• Prior experience in a similar industry is considered an asset

• $20.00-$23.00/hour
• Flexible part-time work
• Additional hours may be available during our busy spring, fall irrigation, and Christmas lighting seasons
• Prorated benefits available