Sales & Traveller Champion

Job Description

A Little About Us

We are a dynamic team of entrepreneurs and passionate travellers, working towards building the leading group travel company of choice for North Americans. Our mission is to take the pain out of travel while delivering innovative world-class travel experiences for our customers. Our collections include a rich variety of cultural tours to Europe, South America, Africa and Southeast Asia. Our secret-sauce? Select destinations, engaging experiences and fully guided tours combine to create a worry-free experience from the time our travellers are picked-up at home until they are dropped off at the end of their tour. We want to help travellers indulge in the travel experience of their dreams and build memories to last a lifetime.

Travel is booming and we're looking to grow our team to help keep up with demand! This is where you come in – we need your help to continue infusing customer delight in everything we do! Intrigued by our customer-centric mission? Read on.

A Little About You

You are an energetic professional with prior sales experience and a gift for the gab. You love international travel, ooze interpersonal prowess, and take pride in leaving others with a smile after they speak with you. You are solution orientated and keep customers front-and-centre in everything you do. You like working in a positive sales environment and thrive when facing new challenges. You are willing to dive headfirst to ensure success and want your work to have impact. You are comfortable in a fast-paced, “all-hands on deck” environment, and can coordinate tasks across multiple initiatives while driving results.

If you’re nodding your head while reading this then we’re looking for you!

Your Mission

Reporting directly to the Sales & Travellers Champion Team Leader, you will play a critical role in creating positive interactions across all our communication channels (phone, social and e-mail). You will be responsible for managing your leads through the entire sales process, from initial contact to booking conversion. We believe that being successful in sales begins with being a customer champion. In this role, you will be responsible for:

Championing customer interactions

As part of a close-knit team, you will be the face of the company and the point-person for sales and customer interactions. You will:

Championing customer happiness

What We're Looking For

Requirements

What We Offer

Welcome to a new approach!

Requirements: