Set Up Supervisor - Carmens Event Centre

Be Part of the Magic at Carmen’s Event Centre

Carmen’s Event Centre is where Hamilton comes to celebrate—and where you can be part of something unforgettable. As a team member at one of the city’s most iconic venues, you’ll help bring dream weddings, milestone galas, and show-stopping events to life in a setting known for elegance, grandeur, and timeless charm.
Whether you’re welcoming guests, setting the stage, serving with polish, or supporting behind the scenes, your role plays a key part in creating once-in-a-lifetime moments. No two events are the same, and every day brings something new, exciting, and meaningful.

As part of Carmen’s Group, you’ll be joining a team backed by over 40 years of hospitality excellence—and a culture built on pride, passion, and creating extraordinary experiences.

Why work for Carmen's Group?

• Flexible scheduling
• Great Place to Work Certified (2022-2024)
• Named Best Workplace in several award categories:
  • Most Trusted Executive Teams
  • Best Places to Work in Hospitality & Retail
  • Best Places to Work in Canada
  • Best Workplaces for Women
  • Best Workplaces for Mental Wellness
• Perks & Benefits
  • Pay on Demand – get paid when you need it
  • Global Hotel Discounts for your travels
  • Comprehensive Group RRSP & Health Benefits
  • Staff discounts at our restaurants
  • Culinary Apprenticeships & Red Seal Development
  • Wellness programs & staff events
  • Clear opportunities to grow into leadership roles
  • Employee recognition programs celebrating your achievements and milestones
  • Referral bonuses when you bring great talent to the team
  • Safe, inclusive and supportive workplace culture

Join a company that values your growth, wellbeing, and passion, where your career is supported every step of the way.

Position Details:

Job Type: part-time, permanent
Vacancy: This posting is not for an existing vacancy (newly created position / expanding headcount) 
Compensation: $20.00-23.00 per hour plus gratuities
AI Disclosure: Your application will be reviewed by our hiring team. We do not use artificial intelligence in the screening or selection of applicants for this position.

As a Set Up Supervisor, you’ll play a key leadership role in bringing our clients’ visions to life. From weddings to corporate galas, you’ll ensure every event space reflects the client’s vision and meets Carmen’s Group’s high standards of excellence. You’ll lead and support your team, oversee setup operations, and contribute to a smooth, organized, and memorable guest experience

• Overseeing and participating in the setup of event spaces to ensure accuracy, efficiency, and alignment with the Banquet Event Order (BEO) and client specifications
• Decorating head tables, presentation tables, and event spaces with attention to detail and creativity
• Organizing and maintaining setup and décor storage closets, ensuring all items are clean, pristine, and in excellent condition
• Performing teardown of tables, chairs, and décor following events, maintaining efficiency and safety
• Monitoring staff and workspace for health, safety, and performance standards; reporting issues to management as needed
• Assisting with training and development of team members to build a service-oriented, high-performing team
• Ensuring all setup operations uphold Carmen’s Group brand standards in collaboration with the Marketing team
• Contributing to the overall smooth execution of events by assisting wherever necessary

What You're Bringing to the Table

• 2+ years of hospitality or event experience, including setup or banquet service
• ​​​​​​​Previous supervisory or leadership experience is a strong asset
• Excellent organizational skills, attention to detail, and multitasking ability
• Strong communication and interpersonal skills, with the ability to lead by example
• Ability to work evenings, weekends, and late-night events as required
• Positive, solutions-focused approach to problem-solving and team leadership
• Understanding of décor, tablescape setup, and event logistics is an asset

We are Carmens Group—a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, we’re shaping the future of Southern Ontario’s event and culinary scene—one unforgettable experience at a time.

Are You Ready to Take the Lead?

If you're a dedicated culinary professional who thrives under pressure and wants to be part of the city’s most exciting events, this is your stage. Apply today and let’s create something extraordinary together.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.