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TwelvEighty Server

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Number of Applicants

 : 

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Job Description - TwelvEighty Server

This posting will close officially on Sunday, March 22 at 11:59pm.



General Scope:


The Server is responsible to deliver the exceptional service that TwelvEighty wishes to be known for.  To sell the TwelvEighty concept and product in such a fashion that it will encourage guests in return. 





Knowledge, skills and abilities:



  • Skills in verbal communication required dealing with customers and others within the organization 



  • Must have organizational skills 



  • Background in customer service oriented industry 



Effort & Responsibility:



  • Ability to make decisions quickly and often without warning (i.e customer service situations) 



  • Responsible for dealing with large amounts of cash 



Working conditions: 



  • Work environment is pleasant but challenging.  Often the server is performing several tasks simultaneously 



  • Loud volume, noisy, smoky environment 



  • Potential risk of personal injury 



  • Late evenings and weekends 





Training and experience:



  • Training and experience with cash procedures, preferably in a computerized atmosphere 



  • Past bar/restaurant experience preferred 



  • Experience in campus environment preferred 



  • Some computer experience an asset 



  • Must have, or be willing to obtain, Smart Serve Certification 



Equipment:


P.O.S. system, audio equipment, coffee machines, glass and plate ware 




Main duties:





Operations Function


                                         


 



  • Determine, meet, and exceed the guest’s expectations for food, atmosphere and service delivery 



  • Ensure each and every guest the way that they want to be treated 



  • Treat each and every guest the way that they want to be treated 



  • Follow all the steps of service as outlined in the TwelvEighty server standards 



  • Use team skills to run food and or drink to our waiting guests 


Other             



  • Open and close duties as per TwelvEighty systems 



  • Make your selection and yourself look open and ready for business.   



  • Any other duties as outlined by the Manager on duty to ensure a positive dining experience 

Original job TwelvEighty Server posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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