Technical Account Manager LatAm - Hiring Fast

icon building Empresa : Uber
icon briefcase Tipo de empleo : Tiempo completo

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Descripción del trabajo - Technical Account Manager LatAm - Hiring Fast

We are hiring an organized Technical Account Manager LatAm to join our growing team at Uber in Santiago.
Growing your career as a Full Time Technical Account Manager LatAm is a terrific opportunity to develop productive skills.
If you are strong in communication, leadership and have the right mindset for the job, then apply for the position of Technical Account Manager LatAm at Uber today!

About the Role

The UberEats team is looking for sharp, highly motivated individuals to help build the Technical Account Management function! As a Technical Account Manager, you will be responsible for the technical relationship for a group of Enterprise and Mid-Market partners across the LATAM region that wish to integrate their POS systems with the Uber Eats Platform. The TAM will work closely with our internal and external partners, including engineering, product, product ops, restaurant support, city operations, and regional operations, to optimize and handle merchant relationships by providing maximum value for Uber and its partners through integrations and technological solutions!

What you'll do

  • Provide technical consultation to key merchants and internal partners across LATAM to implement and successfully launch API integrations to optimize their operational flow, allowing them to achieve their maximum potential.
  • Lead special projects to provide seamless, faster, and scalable integrations in LatAm improving the integration ecosystem and outsizing the team impact.
  • Work with internal teams such as Account management, sales, central operations, strategic initiatives, etc providing a technical Northstar in the org.
  • Be the technical client-facing point-of-contact for different brands mapping up to the CIO level, driving strategic initiatives to provide the best outcome for clients and our markets.
  • Lead relationship management with prioritized ecosystem partners and vendors such as POS software providers, POS system integrators, technical consulting partners, and other 3rd-parties
  • Assist with the rollout of new Eats API products and features
  • Collect product feedback from partners and work with Central Product and Eng teams to prioritize feature requests
  • Run the day-to-day delivery of Merchant integrations and work across all XFN teams to maintain existing integrations, jumping into technical conversations and troubleshooting to find root-cause solutions.

What you`ll need

  • Fluency in English and Spanish
  • 3+ years experience leading and implementing partner technology integrations, but we will consider candidates with less experience if they meet our other requirements
  • Proven experience successful communicating with strategic partners
  • Strong understanding of technical concepts and solutions such as API’s, middleware, SDK’s & Analytic tools
  • Demonstrated project and program management skills - Able to lead multiple complex engagements simultaneously and move them forward according to project timelines
  • Outstanding communication and presentation skills
  • Outstanding teammate with track record to lead through influence
  • Detail oriented with the ability to thrive in fast paced, ambiguous environments
  • Willingness to travel to engage client IT teams and stay productive and professional on the road
  • Entrepreneurial thinking and the ability to act effectively with only high-level direction is also crucial
  • Ability to write SQL to retrieve data and perform intermediate-level analytical operations to glean business insight:
  • Manipulating data to answer business questions.
  • Sorting, filtering, manipulation (calculation).
  • Grouping, aggregating, and pivoting of data.
  • Nested queries, and joining of data (inner join, left/right outer join).

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know by completing this form (

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to Ver el correo electrónico en click.appcast.io.


Benefits of working as a Technical Account Manager LatAm in Santiago:


● Company offers great benefits
● Advancement opportunities
● Advantageous package
Original job Technical Account Manager LatAm - Hiring Fast posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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