Career Services Product Manager

About TripleTen

Our mission is to ensure that every student has the opportunity to successfully master a new profession find their purpose and become a valuable member of the tech industry.

TripleTen is a remote first organization mirroring our students who complete our bootcamps in a remote environment.

In The Role

We are seeking a highly motivated and experienced Product Manager to join our Career Services team at TripleTen as a long term contractor . As a Product Manager you will be responsible for improving the customer experience of our adult students and grads seeking career transitions into tech jobs.

This is a role for a problem solver who thinks strategically and task manager who wants to have their hands mind and heart in several things at once; and who can collaborate well with others.

Main Focus & Metrics

• Our Graduate Employment Rate
• TimetoEmployment (from graduation to when they land their new job)

Main Challenges

Right now we have the ambitious goal to create the #1 Career Services program in our industry for our graduates helping many of our adult learners to make a successful career transition. You will need to define key reasons why our students don t get job offers within 6 months after graduation and find solutions how to improve our services.

Product Cycle Development

• Define and prioritize career product initiatives that align with business objectives and customer needs.
• Own the full cycle of product experimentation around Career Services from hypothesis setting to experiment design implementation and evaluation.
• Drive continuous improvement through iterative experimentation and datadriven decisionmaking.
• Stay uptodate with industry trends best practices and emerging technologies in career services and EdTech.

Quality and Career Analytics

• Take ownership of career analytics. This includes improving the dashboards tracking analyzing and reporting on key metrics related to student career progression and outcomes.
• Ensure the quality of the content and services provided. This could involve regularly reviewing and updating career content and addressing any issues or complaints promptly.

User Experience (UX) Research

• You will conduct UX research about Career Services to understand the needs and behaviors of our students and use this information to improve it.

• Full time remote collaboration in a contract role
• Up to 2600 Euros per month
• A comfortable digital office. We use modern digital tools Miro Notion Google Meet etc. to make the process of working together seamless.
• Growth. Our product is expanding quickly so its a great time to get on board and challenge yourself.
• Diverse and tightknit team which is spread out across Serbia US LatAm and more.

Disclosures:

*At this time we are unable to offer H1B L1A/B sponsorship opportunities.

**This job description is not designed to contain a comprehensive listing of activities duties or responsibilities that are required. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities at any time.

***TripleTen is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race color religion sex national original age religion disability marital status sexual orientation gender identity/expression protected military/veteran status or any other legally protected factor.

Requirements :

• Bachelors degree in Business Administration Human Resources Education or related field. Advanced degree preferred.
• Minimum of 25 years of experience in product management preferably within the EdTech Career Services or related work.
• Strong analytical skills with experience in data analysis and reporting.
• Proven track record of managing full product cycles and delivering measurable improvements.
• Excellent communication and collaboration skills capable of working effectively across multiple teams.
• Deep understanding of UX research methods and their application in improving customer experience.

Preferred Experience / Skills

• Experience with career development programs or educational services.
• Familiarity with the latest industry trends technologies and best practices in career services and EdTech.
• Innovative thinker with a capacity to operate both strategically and tactically.

Remote Work :

Yes

Employment Type :

Fulltime