Branch Director / Sales Supervisor

Life Academy Overview 

At Life Academy we are passionate about helping people to improve their lives through education. Our mission is to offer educational courses, practices and master classes on dynamic, impactful and useful topics that will help you achieve success. We are driven by 3 fundamental values: trust, quality and fun. The core of our courses is effectiveness and practice, so that students can apply everything they learn in their daily lives. We make the learning process fun and interesting, because we believe that education does not have to be boring. Experience the fun of our courses!

Job Overview 

The Sales Supervisor effectively leads and manages the branch, performing organizational and supervisory functions. Additionally, they serve as the face of the company to local clients, building trust and facilitating face-to-face interactions, especially with key VIP clients. They are also responsible for branch operations and may engage in sales and relationship management activities as needed.

Main Responsibilities

• Provide overall leadership to the Branch and perform related regulatory and supervisory functions. Plan activities of sales people (Analyst Consultants and Client Managers/Relationship Managers) and operate the Branch in accordance with the business objectives of the company.
• Directly interact with high value/VIP clients as required by the initial/secondary sales processes.
• Oversee staff performance.
• Implement the client retention processes.
• Analyze branch effectiveness on an ongoing basis. Take measurements to benchmark branch performance. Constantly measure performance against established KPIs, and make adjustments as necessary to ensure KPIs are fully met.
• Prepare and maintain corporate reporting documentation concerning Branch activity.
• Responsible for initial and continuing education of the workforce to ensure a highly qualified staff at all times.
• Provide constant feedback to employees concerning their performance including formal quarterly reviews.

Requirements

• 2 years sales experience in a Forex-related organisation (Desirable).
• Personal experience of trading on Forex, CFD`s or stock market (Desirable).
• Experience in personnel management.
• Fluent English and Spanish.
• Knowledge of Chart Technical Analysis tools and fundamental Analysis experience.
• Confidence and experience in public speaking.
• Strong business negotiation, presentation, and persuasion skills.
• Experience with CRM systems (SalesForce preferably).
• Experienced user of MS Office and Google Suite.

Benefits

• Monthly bonuses based on performance

• 21 working days annual leave 
• Udemy Business unlimited membership 
• Corporate events and team building activities
• Professional and personal development opportunities in a fast-growing environment