Protection Assistant

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Protection Assistant Under the guidance of the Protection Team Leader and the supervision of the Protection Officer.

The Protection Assistant will participate in the implementation of all DRC’s protection objectives for Libyan and non-Libyan conflict and displacement-affected populations. The position implements case management processes from intake to closure: identification, assessment, care planning, using referral pathways, and providing IPA and counseling. Additionally, the positions carry out a variety of field-based activities in line with Protection Monitoring principles and Standard Operating Principles (SOPs). These include but are not limited to individual interviews, key informant interviews, focus group discussions, and direct observation. The Protection Assistant will also implement DRC community-based protection mechanism activities, including information dissemination, awareness-raising and psychosocial support, and other related tasks. Activities are implemented for Libyan and non-Libyan populations in need of humanitarian assistance. In addition to participating in capacity-building activities for CSOs, local stakeholders, and so on.

The position coordinates with community focal points, beneficiaries, and other team members to ensure the best implementation of activities, monitoring, and data collection, to ensure the quality and efficiency of the overall protection program. The Assistant supports the Officers and Team Leaders in the development of protection monitoring information sharing products. S/He will develop and maintain good relations with the rest of the Protection team.

DRC selects the best qualified candidate for any role, based on pre-defined criteria, such as competencies, qualifications, and values. We strive for diversity and inclusion in all our recruitments, by selecting the best suited candidate based on the requirements for the job without discriminating against age, gender, ethnicity, religion, marital status, those with a disability or similar.

About the job

Your main duties and responsibilities will be:

Programming & Operations

• Contribute to the planning and implementation of protection activities and community mapping exercises and outreach under the guidance of the Protection Team leader and Protection officer.
• Participate in the implementation of general protection activities by agreed objectives, such as outreach and information dissemination, case management and protection monitoring activities, as well as capacity building activities.
• In coordination with the Protection Officer, conduct service mapping of international and local actors and maintain a strong rapport with the CPVs, community focal points, external actors, and beneficiaries.
• Ensure that relevant program tools, forms, and SOPs and the applicable professional standards related to protection and humanitarian interventions are adhered to.
• Support protection officer as needed in data collection, assessments, and related program activities.
• In coordination with the Protection Officer and Team leader, use solid participatory approaches with attention to age, gender, diversity, and vulnerability criteria, to facilitate meaningful dialogues with individuals and communities.
• Implement proper case management steps to identify and support protection cases through a durable and sustainable approach.
• Support Officers and Team Leaders to contribute to the regular development of protection reports and products, including monthly/quarterly/annual highlights/ad hoc reports as requested by the Protection Team Leader or Protection Manager.
• Support in identifying information and awareness-raising needs and gaps related to protection and rights among target beneficiaries and communities.
• Disseminate accurate and impartial information to beneficiaries through individual, collective/group events, advisories, and leaflets and carry out information dissemination and awareness-raising activities among IDP, returnee, host community, and migrant and refugee communities.
• Contribute to community empowerment and capacity-building activities to prevent and/or reduce protection risks and build resilience and capacities.
• Implement DRC’s protection monitoring activities ensuring timely delivery of the agreed outputs, by international standards.
• Share information to allow awareness of and response to developments, emergencies, and population movements through participating in rapid protection assessments, joint assessments, protection analysis, etc. to identify protection concerns and needs to inform the response.

 Reporting

• Ensure proper use of tools and online platforms provided for effective reporting of activities and information management as relevant.
• Update case files and databases on individual developments, following DRC Standard Operating Procedures and standardized tools with high respect for data protection and confidentiality.
• Ensure quality and accurate reports and supporting documentation on program activities related to the provision of protection services and assistance are submitted timely and on a daily basis to the Protection Manager and/or the Protection Information Management Officer for verification, aggregation, and analysis.

Representation and Coordination

In coordination with the Protection Team leader, represent DRC to a range of stakeholders including individual beneficiaries and community groups, humanitarian agencies, service providers, local authorities, etc. To this end, ensure professional standards and transparent communication to build trust and collaboration with concerned stakeholders.

Reporting .

• Collaborate with the MEAL teams in carrying out monitoring, evaluation, and feedback activities within the target areas.
• Ensure proper use of tools and online platforms provided for effective reporting information management as relevant .
• Document all steps of case management properly using standardized tools and SOPS.
• Follow up with case management assistants on case file sheets and ensure all project indicators and dashboards are updated.

Operations support

• Support the coordination of program activities as they relate to logistics, administration, finances, or security as relevant, in coordination with the relevant departments. Ensure the compliance of staff with the relevant internal policies and directives.

As well as any other duties as may be assigned by the Protection Team Leader and/or Manager, relevant to the achievement of Protection objectives.

About you

To be successful in this role we expect you to have the following:

Required

• 1 –2 years of professional experience in the field of humanitarian interventions, social work, case management, human rights, or community development, preferably with an international humanitarian organization.
• Solid knowledge of Libya's migration context and protection issues affecting migrants and refugees.
• Strong skills in communication (Written and oral), interpersonal, and facilitation skills.
• Proven capacity to document, summarize, and analyze information clearly and systematically.
• Solid experience in responding to the needs of particularly vulnerable individuals and groups using analyses of age, gender, diversity, and other criteria.
• Demonstrated capacity to effectively represent a humanitarian organization with the individuals and communities and build trust.

Desirable

• Fluency in written and spoken English Language.
• Strong skills in verbal and written communication.

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment.

We offer.

Contract length: 5 months.

Band: I.

Number of positions : 3.

Start date: 15/7/2024.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. A pplications sent by email will not be considered.

Closing date for applications: 22/6/2024

For further information about the Danish Refugee Council, please consult our website drc.ngo .