Account Support Representative

Job Description:

SANOVO Technology Group is seeking a dedicated Account Support Representative to join our team in Frederiksberg, Hovedstaden, DK. As an Associate-level position, we are looking for someone with at least 2 years of experience in a similar role. The ideal candidate for this position will be resilient, passionate, and possess strong emotional intelligence and persuasion skills.

Responsibilities: - Serve as the main point of contact for our clients, addressing any inquiries or concerns in a timely and professional manner - Provide support to the Account Managers in maintaining client relationships and ensure customer satisfaction - Collaborate with cross-functional teams to resolve client issues and escalate to higher levels of management if necessary - Assist in the preparation of sales proposals, presentations, and contracts - Monitor client accounts to identify opportunities for upselling or cross-selling additional products and services - Maintain accurate records of client interactions and transactions in our CRM system - Stay up-to-date on industry trends and competitor activities to better serve our clients

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - Proven experience in a customer service or sales support role - Strong communication and interpersonal skills - Ability to work independently and as part of a team in a fast-paced environment - Proficiency in Microsoft Office Suite and CRM software - Excellent organizational skills and attention to detail

Benefits: - Vision insurance - Parental leave - Remote work flexibility

Working Environment: At SANOVO Technology Group, we offer a dynamic workplace that values teamwork, fostering innovation, and shared success. We believe in providing our employees with the necessary support and resources to thrive in their roles and contribute to the growth of our company.

Equal Opportunity Statement: SANOVO Technology Group is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will be considered for employment.

Deadline to apply: 2024-05-22

If you meet the requirements for this position and are passionate about providing exceptional support to our clients, we encourage you to apply for the Account Support Representative role at SANOVO Technology Group. Join us in driving success and delivering excellence in customer service.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.