Client Relations Manager - Work from home

Job Description:

ReSound is seeking a dedicated and energetic Client Relations Manager to join our team on a full-time basis. This is a remote position, allowing you to work from the comfort of your own home. As a Client Relations Manager at ReSound, you will be responsible for building and maintaining relationships with our clients to ensure their satisfaction and loyalty.

Responsibilities: - Serve as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner - Develop and implement strategies to enhance client experience and retention - Collaborate with internal teams to ensure client needs are met and exceeded - Track and analyze client feedback to identify areas for improvement - Plan and coordinate client events and meetings - Maintain accurate records of client interactions and transactions

Requirements: - Minimum of 5 years of experience in client relations or a related field - Excellent communication and interpersonal skills - Strong planning and organizational abilities with attention to detail - Ability to work independently and remotely - Proficiency in Microsoft Office Suite and CRM software - Bachelor's degree in business administration or a related field (preferred)

Personality traits: - Dedicated - Energetic

Soft skills: - Planning - Attention to detail

Benefits: - Parental leave - Paid Time Off (PTO) - Travel opportunities

Working Environment: At ReSound, we strive to inject a sense of joy and vibrancy into the work environment. We believe that a positive and collaborative atmosphere leads to increased productivity and employee satisfaction.

Equal Opportunity Statement: ReSound is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: 2024-05-31

If you meet the qualifications and are excited to join a dynamic team that values client relationships and employee well-being, we encourage you to apply for the Client Relations Manager position at ReSound.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.