Remote Client Support Officer

Job Description:

Beierholm, a leading accounting and consulting firm, is seeking a Remote Client Support Officer to join our team in Ålborg, Nordjylland, Denmark. This full-time position is at the Associate level and requires a minimum of 2 years of experience in a similar role.

Responsibilities: - Provide remote support to clients via phone, email, and chat - Assist clients with account setup, troubleshooting, and general inquiries - Collaborate with various departments to ensure timely resolution of client issues - Maintain accurate records of client interactions and transactions - Identify opportunities to improve client experience and suggest solutions - Stay up-to-date on industry trends and best practices - Attend training sessions to enhance product knowledge and skills - Assist with ad-hoc projects as needed

Requirements: - Passionate about providing excellent customer service - Confident in communicating with clients and colleagues - Adaptable to changing priorities and situations - Demonstrated leadership skills - Strong problem-solving abilities - Proficient in Microsoft Office and CRM software - Excellent written and verbal communication skills - Bachelor's degree in Business, Finance, or related field preferred

Benefits: - Training & professional development opportunities - Paid sick leave - Vision insurance

Working Environment: At Beierholm, we encourage a culture of ongoing learning and development for personal and professional growth. Our team is committed to supporting each other and fostering a collaborative environment where everyone can thrive.

Deadline to Apply: June 27, 2024

Equal Opportunity Statement: Beierholm is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We welcome applicants of all backgrounds and do not discriminate based on race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.