Customer Success Associate

Job Description:

Beierholm is seeking a highly motivated and energetic Customer Success Associate to join our team in Frederiksberg, Hovedstaden. As an Entry Level position, no prior experience is required, but creativity, emotional intelligence, confidence, and a can-do attitude are essential for success in this role.

Responsibilities: - Communicate with customers to understand their needs and ensure their satisfaction with our products and services - Provide training and guidance to customers on how to use our products effectively - Handle customer inquiries and issues in a timely and professional manner - Collaborate with the sales and marketing teams to identify opportunities for upselling and cross-selling to existing customers - Assist in onboarding new customers and ensuring a smooth transition to our platform - Analyze customer data and feedback to identify trends and improve our products and services - Assist in developing customer success strategies and initiatives to drive customer retention and loyalty

Requirements: - Energetic and confident personality with a passion for helping and interacting with customers - Strong communication and interpersonal skills - Ability to think creatively and problem solve in a fast-paced environment - Emotional intelligence and the ability to empathize with customers' needs and concerns - Bachelor's degree in Business Administration, Marketing, or a related field is preferred

Benefits: - Disability insurance - Paid overtime - Training and professional development opportunities - A supportive working environment that encourages a spirit of exploration and taking calculated risks for growth

Equal Opportunity Statement: Beierholm is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: July 1, 2024

If you meet the qualifications and are excited about the opportunity to join our team as a Customer Success Associate, we encourage you to apply before the deadline. We look forward to reviewing your application and potentially welcoming you to our Beierholm family.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.