Account and Relationship Manager - Health Research

We have an exciting permanent Sales role within our Health Research Division.

We are looking for an Account and Relationship Manager based in Sweden or Denmark. This role reports to the Associate Director of Sales Benelux, Eastern Europe and the Nordics.

The Account & Relationship Management Executive is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers at an assigned group of customer accounts in Denmark and Norway. Responsible for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for large key accounts. This position will collaborate closely with colleagues from the Ovid Sales Team to maintain and grow existing accounts, while also working independently to create new opportunity throughout the territory.

Health Research provides lifelong learning, research and practice information solutions for healthcare practitioners, researchers and students.  We provide high-quality content and workflow solutions in the medical, nursing and allied health segments to institutions and individuals globally.

Responsibilities:

• Manages the following types of accounts in the assigned region: Academic, Clinical and Corporate Institutions

• Develops sales strategies for prospects and assigned accounts and successfully manages deals through the sales cycle

• Develops and maintains a sales pipeline of opportunities to achieve sales objectives via prospecting and account management

• Plans, organizes, and implements sales activities in order to achieve defined revenue goals

• Builds and nurtures strong customer relationships and develops new business within the assigned region

• Makes presentations to new prospects and existing customers in the identified markets

• Conducts approximately 180 face-to-face on-site sales calls per year

• Plans and implements promotional work and tracks sales activities on accounts within the region

• Quotes prices, prepares proposals and provides information regarding terms and conditions

• Participates in regional and national trade shows, conferences and sales meetings

• Compiles data on marketing trends, competitive products and pricing and reports to management

• Enters sales activity, new prospects and all account information into SalesForce.com (CRM system)

• Prepares and submits weekly financial reports for the region

Required skills:

• Track record/multiple years field selling experience

• Experience with complex Sales/Solution Selling

• Applied consultative sales approach combined with presentation skills

• Knowledge of Publishing/Information industry

• Academic, Clinical and Corporate market experience

• Knowledge of Ovid products and services welcomed

• Knowledge of Windows, Internet/WWW, CRM Applications, SalesForce

• Fluent spoken/written English and Swedish or Danish

• Excellent communication (reading, writing, speaking and listening) skills

• Strong interpersonal skills and the ability to collaborate seamlessly across departments within Health Research:

• Interacts with marketing, sales support, technical support, customer success, product strategy and the Associate Director of Sales

• Intrinsically self-motivated, quick learner, disciplined time management and result-driven

• Highly organized and capable of working in a structured manner, effectively managing tasks and priorities to ensure efficient workflow

• Growth mindset

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.