Assistant Store Manager

Are you our new Assistant Manager? 

Are you crazy about streetwear and sneakers like us? Who loves to lead and motivate a team and provide customers with the best customer experience possible? Do you have experience being a team leader and loves motivating colleagues?

If yes, keep reading as we are  looking for a new Assistant Manager in Strøget, Copenhagen.

Role Overview:
In this role, you will assist the Store Manager in the day to day running of the store. Taking ownership of a number of duties while making sure that the stores KPIs are achieved. 

Key duties/ responsibilities:

Employees

• Train and making career plans together with the store manager for internal employees and promote progression within the group.


• Assist with store recruitment, new starter inductions, and staff training.

Sales 

• Ensure and analyzing the store's dashboard to achieve targets and KPI and, where possible, exceeded.


• Supervisory help is always available on the sales floor, selling personally where 
  necessary.


• The staffing structure in the branch allows adequate floor coverage at all times taking into account normal peaks and troughs in the sales pattern.

Customer Service

• Motivate and train the team to ensure that customers are given courteous, considerate and responsible advice.


• Deal with all customer complaints, whether out of service or merchandise, according to company policy, ensuring that they are handled promptly , courteously and objectively.


• Support the Team in making the customers encouraged to return as a result of courteous and competent service.

Visual Merchandising 

• Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.


• Ensure that all merchandise is correctly priced, price amendments are actioned and all POS is correctly displayed.


• Keep stock on display clean and presentable at all times.

Skills/Experience/Knowledge Needed

• Retail Management experience.


• Experience in leading and motivating a team


• Excellent Time Management skills.


• Strong verbal and written communication skills.


• IT skills - Microsoft Outlook, Word and Excel.
  

  
  We know our employees puts a great effort into to making JD Sports the success it is today and in turn, we offer them some amazing benefits:

  
  


• Holiday Allowance


• Discretionary Bonus Scheme


• Staff Discount On JD Group and other brands within the organisation


• Pension Scheme


• Personal development opportunities to learn and develop at work.