Pierre Fabre is the 2nd largest dermo-cosmetics laboratory in the world, the 2nd largest private French pharmaceutical group and the market leader in France for products sold over the counter in pharmacies.

Its portfolio includes several medical franchises and international brands including Pierre Fabre Oncologie, Pierre Fabre Dermatologie, Eau Thermale Avène, Klorane, Ducray, René Furterer, A-Derma, Naturactive, Pierre Fabre Oral Care. 

Established in the Occitanie region since its creation, and manufacturing over 95% of its products in France, the Group employs some 10,000 people worldwide. Its products are distributed in about 130 countries. 86% of the Pierre Fabre Group is held by the Pierre Fabre Foundation, a government-recognized public-interest foundation, while a smaller share is owned by its employees via an employee stock ownership plan. 

In 2019, Ecocert Environment assessed the Group’s corporate social and environmental responsibility approach in accordance with the ISO 26000 sustainable development standard and awarded it the “Excellence” level.

Pierre Fabre is recognized as one of the "World's Best Employers 2021" by Forbes. Our group is ranked in the Top 3 in the cosmetics industry and in the Top 10 in the pharmaceutical industry worldwide. 

Your mission

Are you passionate about delivering outstanding customer service and ensuring data excellence? Do you thrive in a fast‑paced, cross‑functional environment?
If yes, this might be your next exciting step!

🌟 About the Role

As our Customer Service & Data Manager, you will oversee the entire Order‑to‑Cash cycle for our Dermo Cosmetics Brands in Nordic region and take ownership of master data management across systems. Your work will directly impact on customer satisfaction, data reliability, and operational efficiency.
This is a key role within the Nordic Operations team, offering autonomy, variety, and strong collaboration across departments.

🔑 What You’ll Do

Customer Service & Order Management

• Manage daily sales orders (incl. campaign orders)
• Oversee invoicing, month‑end closing & backorders
• Act as main point of contact for customers & internal teams
• Handle complaints, returns & invoice corrections

Data Management

• Maintain product codes, pricing, assortments & customer master data
• Coordinate annual price updates
• Ensure data consistency & perform quality checks
• Provide reporting, dashboards & data analyses

Projects & Support

• Contribute to improvement projects and audits
• Create internal guidelines & documentation
• Support IT coordination and provide team back‑up when needed

🎯 What You Bring

• Degree in Business Admin, Supply Chain, Data Management or similar
• 2–5 years of experience in Customer Service and/or Master Data
• Strong Excel & ERP experience (Dynamics; SAP is a plus)
• Detail‑oriented, proactive & highly organized
• Fluent in English
• A collaborative, analytical mindset and strong communication skills

🤝 You’ll Work Closely With

• Nordic Operations Manager
• Planning & Logistics
• Marketing, Country Managers & KAMs across the Nordics
• Third part Logistics provider

💼 What We Offer

✨ A dynamic, growing environment
✨ Key role with real impact on Operations and supporting the business
✨ Involvement in major subsidiary projects
✨ Excellent work environment

We are looking very much forward to read your application and CV.

Deadline February 27th.

If you have any questions to this interesting position please contact

Mariangel Chabauty, Nordic Operations Manager on [email protected]

We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.