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Danish Customer Advisor, retail sector - Remote In Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Danish Customer Advisor, retail sector - Remote In Greece

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Danish Customer Advisor in the retail sector, offering a remote work arrangement throughout Greece. If you are enthusiastic about retail and have a passion for delivering excellent customer service, we invite you to join our dedicated team!


Key Responsibilities

  • Provide high-quality customer support to Danish-speaking clients via phone, email, and chat regarding retail products and services.
  • Assist customers with inquiries, guide them through purchasing decisions, and resolve any issues they may encounter.
  • Handle customer complaints and provide effective solutions to enhance the shopping experience.
  • Document all customer interactions in the CRM system to ensure accurate records and follow-up.
  • Collaborate with internal teams to share customer feedback and suggest improvements to services.
  • Stay informed about current retail products, trends, and company offerings to provide informed assistance to customers.
  • Fluency in Danish (both written and spoken) is required; proficiency in English is an advantage.
  • Experience in customer service, especially in the retail industry, is highly preferred.
  • Strong communication and interpersonal skills to effectively engage with customers.
  • Excellent problem-solving skills and a customer-focused attitude.
  • Familiarity with CRM systems and other customer support tools.
  • Ability to work independently in a remote setting with good time management skills.
  • A passion for retail and a commitment to providing outstanding service.
  1. Competitive Monthly Salary
  2. Fully Paid Training
  3. Fully Paid Relocation Package
  4. Health Insurance
  5. 2 Extra Salaries Per Year
  6. And Much More...
Original job Danish Customer Advisor, retail sector - Remote In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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