Digital Trust and Safety Advisor

About the Company:

We are a leading provider of customer experience (CX) and IT solutions, with a strong commitment to building a safe and secure online environment for our users. Our Bulgaria team plays a vital role in this mission, ensuring content on our platform adheres to the highest standards.

Position Summary:

We are seeking a highly motivated and detail-oriented Digital Trust and Safety Advisor to join our Bulgaria team. In this role, you will be responsible for moderating content and advertisements posted on our platform, ensuring adherence to company policies and industry regulations.

Responsibilities:

• Moderate content and advertisements for adherence to company policies and industry regulations. This may include content containing violence.
• Identify and escalate potential risks associated with content and advertisements.
• Collaborate with internal teams to address identified risks and ensure a safe and appropriate user experience.
• Maintain accurate and up-to-date records of all moderation activities.

Qualifications:

• Strong understanding of compliance principles and risk management practices.
• Excellent written and verbal communication skills in both Danish and English.
• Ability to work independently and manage multiple tasks effectively.
• Strong analytical and problem-solving skills.
• Proficient in using computers and relevant software.
• A keen eye for detail and a commitment to accuracy.

Benefits:

• Competitive salary of 3,000 BGN gross
• Office: hybrid in Bulgaria (3 days WFO, 2 days WFH)
• Onboarding and training provided (available Monday-Sunday) - 6 weeks
• Opportunity to contribute to a growing and dynamic team.

Working schedule:

Working hours: 00:00-00:00, 40-hour working week., 2 days off per week.
The schedule will be known 1 month in advance.

Relocation package:

• 300 BGN rental allowance for the duration of the contract (rent in Bulgaria can run anywhere from 250 to 400 euros depending on location)
• 150 BGN flight reimbursement (depends but can be done immediately on arrival or 1st salary)
• Real estate admin assistance.

Apply today!