Fundraising Content Officer

March 9, 2026

H (no hardship)

FamilyFamily

PR3

Professional

Reason

Regular > Regular Assignment

2026-07-01

Fundraising Content Officer

Organizational Setting and Work Relationships

Within UNHCR’s Division of External Relations (DER), and the Global Communications Service (GCS), the Donor Content and Communications Unit leads on fundraising content and communications to raise awareness, garner support and catalyze action to raise resources for UNHCR’s programmes. Specifically, the Donor Content team is charged with ensuring that UNHCR’s PSP network - which includes market affiliates and national partners around the world - has the content, tools, resources and best practices to run effective fundraising programmes, empowering income-generating teams to deliver increased resources to UNHCR’s budget.

This position is a global role that sits within the Global Communications Service’s Donor Content and Communications team. 

The incumbent is responsible for producing content that supports markets in their fundraising efforts. S/he is guided by the overarching global fundraising content strategy and workplan developed jointly with PSP, and coordinates with PSP counterparts to make day to day decisions about what content should be created. The incumbent has a strong understanding of the strategy and works with content creators to generate relevant ideas and topics for the editorial calendar.

The incumbent will work closely with the Head of Unit and Senior Communications Officer to have a sound understanding of the content strategy which reflects higher-level organizational objectives and the needs of the different clients. Further s/he will engage with PSP markets and regions to acquire a sound understanding of donor needs and will liaise with communication colleagues at global and regional level to ensure content coordination across teams and channels. The incumbent works closely with the colleague(s) in charge of emergencies and shows flexibility and collaboration when emergencies (one of the biggest accelerators of growth) require a temporary re-prioritisation of the development of content goals.

As a member of GCS, this position will be responsible for helping to progressively increase income to UNHCR from the private sector through the development of stronger donor communication both for Individual Giving and Campaigns and for Corporate Partnership, Foundations and Philanthropy programmes.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties

• Ensure that PSP markets worldwide have access to a regular flow of high-quality, impactful content and products for use in communication to individuals and leadership donors. Content is driven by the overarching global fundraising content strategy, which reflects market needs, relevant issues according to UNHCR’s mandate (refugee, internally displaced and stateless), and is grounded in fundraising best-practice and on-brand to build a lasting connection with UNHCR’s work.

• Provide guidance and advice to markets in case of emergencies and changes of priorities due to political/humanitarian developments.

• Coordinate various aspects of the production (research, content gathering, scripting, editing, layout) and delivery of donor-focused fundraising communication content for both IG and PPH audiences, in line with PSP strategic objectives and priorities.

• Effectively manage the workflow of internal and freelance content creators to oversee that content gets finished and distributed /published on time.

• Improve content processes, implement solutions to ensure that the team is functioning efficiently, and ensure quality and compliance with guidelines, consent forms etc.

• Create, review and update editorial content.

• Contribute to the strategic content planning exercises on a quarterly basis with key stakeholders, with regular reviews and flexibility to adapt each trimester.

• Develop and maintain an editorial calendar and tracking mechanisms which guides the work of the team and supports overarching global fundraising content strategy.

• Monitor organizational/political and humanitarian developments globally which can affect content planning. Stand ready to support emergency colleagues when reprioritization is required. 

• Manage timely delivery of content by the team. Ensure the GCS Trello planner is updated for content as needed, to ensure content coordination across teams and channels.

• Liaise with key content and other related teams throughout UNHCR to ensure sharing of information and content with the PSP network.

• Support effective uploading and archiving of content on the Refugees Media Library.

• Plan and coordinate missions to gather high-quality multimedia content for global campaigns, PPH partnerships and emergencies as needed, in line with PSP strategic objectives and priorities.

• Act as producer on fundraising content gathering missions to ensure that high-quality content is captured for fundraising purposes, including planning the mission, interviewing subjects and coordinating post-mission outputs.

• Review incoming content from missions conducted by other team members and plan outputs and mission de-brief sessions.

• Write video scripts and support editors by providing feedback on video drafts and outputs.

• Provide scripting, writing, proofreading and editing support for global PSP materials.

• Ensure scripting, format and products are in line with the latest best practices for relevant fundraising channels, including digital and social, and optimize products to target respective audiences.

• Commission and contract freelance content creators as needed for the delivery of projects.

• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).

• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For P3 - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education

Communication,                 Marketing, Journalism                      or other relevant field.

Certificates and/or Licenses

Fundraising,         Communications,               Video production,               Marketing.

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

Relevant work experience in fundraising for not for profits including international experience.

Proven experience of Individual Giving fundraising techniques.

Ability to oversee creative project delivery.

Experience applying writing styles and techniques that are effective in engaging donors and supporters. 

Experience planning, gathering and producing multimedia content as part of a donor acquisition and retention strategy.

Experience identifying and producing stories of relevance for diverse markets and audiences.

Technological literacy and ability to use a wide range of web related applications.

Experience in and deep knowledge of fundraising channels and expertise on targeting relevant audiences, including through paid social media.

Demonstrated ability to develop and maintain effective work relationships with international team members.

Desirable

Experience sourcing content in line with briefs from internal and external stakeholders.

Experience working as part of a broader content gathering team.

Experience improving processes and identifying new technology requirements.

Experience managing external consultants and contractors.

Functional Skills

PS-Digital fundraising,

PS-Fundraising materials production and management,

PS-Private sector fundraising and partnerships,

PS-Content Marketing,

PS-Private sector donor retention

PS-Fundraising materials production and management

CO-Editing

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Competency Requirements

All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies

Accountability

Communication

Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Managerial Competencies

Empowering and Building Trust

Managing Performance

Judgement and Decision Making

Managing Resources

Cross-Functional Competencies

Political Awareness

Technological Awareness

Innovation and Creativity

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Essential Attributes
-Proven professional experience in not‑for‑profit fundraising content for international organizations, with strong expertise in planning and production of transmedia and digital content for diverse audiences.
-Proven ability to manage creative projects, source and shape compelling fundraising stories, and use digital tools and fundraising channels effectively, including targeted social media.
-Strong knowledge of current digital fundraising standards and demonstrated experience creating and adapting content for major digital and social fundraising platforms, such as Meta, TikTok and Google.
-Excellent English writing and editorial skills.
-Demonstrated experience improving content processes, working within broader content gathering teams and sourcing content to briefs.
-Experience managing consultants or contractors.

Desirable Attributes:
- A completed university degree in communications, marketing, journalism or a related field, complemented by relevant qualifications in fundraising, communications, video production, social media or marketing.
-Strong awareness of emerging developments in AI and content optimization, including Generative Engine Optimization and discoverability.

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Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

https://wwwnc.cdc.gov/travel

Nature of Position:

The position plays a central role in ensuring that Private Sector Partnerships markets worldwide have continuous access to high quality, impactful fundraising content including video, photography, graphics, made-for-social assets and raw content. The role supports the delivery of UNHCR’s global fundraising priorities by ensuring that content is aligned with market needs, grounded in fundraising industry standards, and responsive to evolving political, humanitarian and organizational developments. Operating within UNHCR’s overarching fundraising content strategy, the position acts as a key enabler for PSP markets, providing timely, usable and adaptable content that supports donor acquisition, engagement and retention across Individual Giving and Foundations and Corporate Partnerships audiences.

Key Responsibilities:

The role oversees the end-to-end production of donor-focused content, including research, content gathering, scripting, editing and layout. This includes managing workflows for internal teams and freelance producers to ensure the timely delivery, publication and distribution of fundraising products.

The incumbent strengthens content processes, ensures compliance with editorial and consent guidelines, and maintains consistently high standards across all outputs.

The position works closely with field operations to source engaging, timely and authentic content and is responsible for turning around quick fundraising clips and visuals. This includes simple mobile footage from the field and half-produced content for finalization and channel optimization by markets.

The role also contributes to guidance and capacity-building for field operations on mobile content gathering. The incumbent contributes to writing and reviewing scripts and provides editorial support for global PSP fundraising products, ensuring clarity of message, appropriate tone and alignment with donor audiences.

In close collaboration with the Head of Unit/Senior Communications Officer, the role leads regular strategic content planning exercises with key stakeholders to align outputs with evolving fundraising needs.

The position maintains an editorial calendar to guide delivery and closely tracks global organizational, political and humanitarian developments to inform planning and support rapid reprioritization during emergencies.

A core function of the role is the planning and coordination of multimedia content gathering missions in support of global fundraising campaigns, emergency response and donor engagement. Acting as producer, the incumbent ensures that high-quality fundraising content is captured and oversees post‑mission planning, debriefing and output development. The incumbent closely collaborates with various teams in PSP and GCS, particularly the PSP campaigns team, the PPH comms team, the Video team and the Social team.

Additional related duties may be assigned in line with operational requirements.

Living and Working Conditions:

Copenhagen is classified as a Category H duty station with all amenities and excellent infrastructure.

Because of Denmark's northern location in Europe, the number of daylight hours varies significantly. During winter, the sun rises at about 08:00 and sets at about 15:30, whereas in summer the sun rises at about 03:30 and sets as late as 23:00.

The UN City is located at one of Copenhagen's newest harbour side developments, and is just a 30 minute walk from the city centre. We are also close to Copenhagen's ferry terminal and only minutes away from the Copenhagen's main public transport system; with bus 26 located approximately 10 minutes away from the office and Nordhavn train station located approximately 800m from the office. Our address is, Marmorvej 51, 2100 Copenhagen˜.

Additional Qualifications

Skills

Bachelor of Arts: Communication, Bachelor of Arts: Journalism, Bachelor of Arts: Marketing

Certifications

Fundraising - Other, Marketing - Other, Satellite Communications - Other, Video/Film Production - Other

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Innovation & creativity, Judgement & decision making, Managing performance, Managing resource, Organizational awareness, Political awareness, Teamwork & collaboration, Technological awareness

https://icsc.un.org/Home/SalaryScales

Compendium

Bi-Annual 2026 Compendium - Part B

Additional Information

This position doesn't require a functional clearance