Inside Sales Representative

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected, and safe and improve the lives of design and construction professionals everywhere.

The Inside Sales Representative (ISR) works with a wide variety of customers, prospects in the assigned territory. The primary focus is to field questions from customers by phone and email. Source and close new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Create accurate product and price quotes for customers, maintain our CRM as required. The ISR will need to understand customer needs and requirements and perform effective online demos to prospects. One of the important tasks is to actively promote the Web store. Properly executed, efforts will result in revenue growth, logo acquisition and retention and customer satisfaction for the assigned region.

In this role you will be required to be our Brisbane office located in the CBD, 2-3 days a week.

What You’ll Do:

• Field questions from customers by phone and email
• Based on customer feedback, create and implement strategies to retain business 
• Proactively address issues and work to prevent churn 
• Proactively follow up with clients to address their concerns
• Use persuasive techniques and relationship-building skills to retain clients 
• Compile detailed reports on customer behavior and retention metrics
• Gather information about customer behavior, preferences, and feedback. 
• Use data analysis to identify areas where customers may be at risk of leaving

What we’d like to see in you:

• 2+ years software sales experienc
• Strong problem-solving skills and comfortable with change
• Experience in using Salesforce or other CRM solutions.
• Firm understanding of all other internal software applications including Microsoft Office, Salesforce, PowerBI, Slack and etc.
• Ability to partner and develop professional working relationships and initiatives with other Bluebeam internal business partners

Bonus Points For:

• AEC Software Experience

What We Offer:

• People-focused, entrepreneurial start-up culture with the backing of a stable, global, corporate entity - Nemetschek
• Competitive compensation and benefits package (medical, education reimbursement, wellness resources)
• Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs
• You will have the opportunity for continuous professional development

The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 3 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Australia, Denmark, Sweden, Germany and the UK.

Come design and build your future with us!

Bluebeam is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.