Lead Community Manager

For which tasks (responsibilities)?

We are looking for a player-centric community professional to develop and grow our community. The perfect candidate has a deep understanding of how communications, content, social media, and influencer relationships intersect and is adept at crafting community plans that cohesively bring all these elements together.

Why it would be interesting:

• Become a part of a popular project with 11 years of history and a strong focus on community involvement.

• We combine the flexibility and speed of a mid-sized company with the ambitions and drive of a startup, creating a unique atmosphere for work and creativity.

• We value open communication, support, and continuous development, providing a high level of autonomy and the opportunity to make impactful decisions.

• We have clear goals and plans for the future, and working with us offers the chance to participate in creating cool games played by millions worldwide. Role & Responsibilities:

• Manage the work of the community management team and volunteer teams.

• Build and execute strategic and tactical plans for community development and growth.

• Manage and provide reports that support the success of community campaigns, using insights to optimize future strategies.

• Build direct relationships with players, volunteers, influencers and be the face and voice of the product across various channels of communication.

• Help support creator strategy including identifying potential new creators while supporting and building long-term relationships with existing partners

• Work cross-functionally with other departments, mainly Social Media Management, Customer Support.

• Capture player feedback and act as a voice of players, leveraging qualitative and quantitative data to drive game improvements and help the product team make the best possible decisions for players.

• Monitor trends in online community tools and applications. Learn from the market and competitors.

What kind of professional are we looking for?

Skills and experience:

• 6+ years of overall audience/community management in the gaming industry. Proven experience in leading products through launch and beyond.

• 2+ years of experience in a leadership position.

• Excellent spoken and written English and Russian (C1/C2).

• Strong analytical skills and experience with large-scale and targeted audience surveys

• Full understanding of key platforms (Discord, YouTube, Reddit, Instagram, Facebook) and experience managing a broad set of these.

• Strong copywriting and communication skills, with the ability to create clear and engaging content.

• Organized and able to prioritize effectively and be competent to handle multiple projects at once.

• Passion for the games industry with a genuine interest and knowledge of games.

• Experience working with influencers.

• Comfortable in front of the camera.

Why do we enjoy working here?

What we offer:

• Official employment according to the Labor Code of Armenia or Cyprus, or a remote work contract.

• Flexibility in choosing the workplace: remote work or visiting offices in Armenia or Cyprus as desired.

• Relocation package and assistance with obtaining residence permits in Armenia, including for family members.

• 21 working days of vacation, 3 additional days off per year, and sick leave compensation up to 100%.

• Comprehensive Health Insurance from the first working day in Armenia or Cyprus.

• Professional Development Support: course, conferences, and opportunities to participate in department workshops and masterclasses.

• Corporate online and offline events and presents for various holidays.