Marketing Operations Manager

IFF is a global leader in flavours, fragrances, food ingredients, and health & biosciences, delivering sustainable innovations that elevate everyday products.

For decades, IFF’s Food Ingredients portfolio has been integral to products enjoyed by consumers worldwide. Our solutions enhance nutrition, taste, texture, and cost efficiency, supporting global food and beverage manufacturers with reliable, science‑based innovation.

The position is embedded in the Food Ingredients Marketing Global Department, where it supports global marketing initiatives and scalable digital marketing operations in close collaboration with global and regional teams.

The role can be based in Europe and is offered as a full‑time, partially remote position. You will join a strategic, collaborative, and growth‑oriented team where operational excellence, data‑driven decision making, and continuous improvement are at the core of how we work.

Where You’ll Make a Difference?

• Own and optimize marketing automation platforms, including Pardot (Account Engagement), Salesforce, analytics tools, and system integrations.
• Ensure marketing technologies are seamlessly connected to deliver a unified view of the customer journey.
• Design, document, and continuously improve standardized marketing workflows to enable scalable campaign execution.
• Own the end‑to‑end lead lifecycle, from capture and scoring to routing, enrichment, and nurturing.
• Establish and enforce data governance standards to ensure high data quality, accuracy, and compliance.
• Build and maintain dashboards and reports measuring campaign performance, return on investment, and pipeline contribution.
• Provide operational and technical support for multi‑channel campaigns across email, digital media, web, and events.
• Act as a liaison between marketing, sales, information technology, and other stakeholders to align processes and tools.

What Makes You the Right Fit?

• At least 5+ years of experience in marketing operations, digital marketing, or revenue operations
• Master’s degree in Marketing, Business, Data, or a related field
• Strong hands‑on expertise with marketing automation platforms, with Salesforce experience required; Pardot experience is highly valued.
• Solid understanding of lead management, data governance, and performance reporting.
• Experience building dashboards and translating data into actionable insights.
• Ability to manage cross‑functional initiatives and communicate effectively with diverse stakeholders.
• Strong analytical, technical, and problem‑solving skills.
• Experience working in a global, matrixed organization.

How Would You Stand Out?

• Experience contributing to digital transformation initiatives.
• Background in training, enablement, or change management.
• Exposure to business‑to‑business environments beyond food or fast‑moving consumer goods.

Why Choose Us?

• A strategic role with global impact in a growing business
• Opportunities to shape and scale marketing operations at enterprise level
• Exposure to diverse markets, stakeholders, and technologies
• Learning and development opportunities to support your professional growth
• An inclusive culture where different perspectives are valued
• Partially remote working model.
• Competitive annual salary.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more