Office Assistant / Piccoline / Piccolo

At Flyhjælp, we give people access to justice.

Flyhjælp helps air passengers across the Nordics claim compensation when their flights are delayed or cancelled. We combine legal expertise with technology to make the process swift, easy and transparent.

We are currently looking for a new Office Assistant / Piccoline / Piccolo to join our Copenhagen office on a part-time basis, approx. 20 hours per week.

In this role, you will be closely connected to our everyday office life in Copenhagen and play an important part in making sure the office is welcoming, well-organised and running smoothly. You will help create a good daily experience for colleagues and candidates by supporting with practical office tasks, meeting rooms, supplies, visitors and internal activities.

Our Copenhagen office is home to colleagues working across operations, litigation, finance, marketing and HR, and you will have a visible role in supporting the office across teams. This is a hands-on and service-minded position where your work will make a real difference in the daily flow of the office.

The working hours will be distributed across Monday to Friday, as we would prefer physical attendance at the office all five days. The hours will typically be placed during the morning and around midday, so you are present during the most important parts of the office day.

This role could be a great fit if you enjoy helping others, like practical tasks and take pride in creating a welcoming and well-functioning workplace.

Your mission is to help make our Copenhagen office a welcoming, presentable and well-functioning place to work.

You will play an important role in the daily office experience by making sure that our shared spaces look professional and inviting, that we have the supplies we need, and that practical office tasks are handled smoothly. You will be the one who notices when something needs attention and helps ensure that the office runs well from day to day.

The role is closely connected to HR, and you will also support with practical HR-related tasks, such as preparing for onboarding days, setting up for workshops and assisting with internal activities and social events. This means that your work will contribute not only to the physical office environment, but also to the overall employee experience.

This is a hands-on and service-minded role for someone who enjoys creating structure, working independently, improving the office environment and helping colleagues with practical support.

In your day-to-day work, you will:

• Make sure the office looks presentable, welcoming and well-organised throughout the day
• Keep kitchens, meeting rooms, and common areas tidy and ready to use
• Order and restock office supplies, drinks, fruit, coffee, snacks and other practical items needed for the office
• Handle post, packages and deliveries to and from the office
• Provide light practical assistance with IT-related topics, such as helping with equipment, meeting room setup or coordinating with IT when needed
• Support with meeting room preparation, workshops, onboarding days and internal events
• Assist HR with practical ad hoc tasks related to onboarding, internal communication and office-related coordination
• Help improve the overall office environment by noticing what could work better and taking initiative to suggest or implement improvements
• Coordinate with external suppliers and service providers when relevant
• Take ownership of recurring office routines and help ensure that small practical tasks are handled before they become issues

You are service-minded, responsible and enjoy helping others but you are also someone who works well independently and takes ownership of your own tasks.

You do not need previous experience from a similar role. What matters most is that you are reliable, proactive and comfortable taking responsibility for making things happen. You notice when something needs attention, and you are not afraid to take initiative, suggest improvements or find a practical solution.

You take pride in creating a welcoming and well-functioning office environment, and you understand that the small details often make a big difference. Whether it is restocking supplies, making sure meeting rooms look presentable, helping a colleague with a practical issue or improving an office routine, you approach tasks with a positive and responsible mindset.

This role could be a great fit if you are taking a gap year, studying part-time, recently graduated or simply looking for a part-time position where you can contribute to a positive workplace and take real responsibility from day one.

At Flyhjælp, we work with a clear purpose: giving people access to justice.

Air passenger rights exist to protect travellers, but in reality, many never claim what they are entitled to. The process can feel complex, time-consuming and difficult to navigate. We bridge that gap by making it swift, easy and transparent.

Our Copenhagen office is home to colleagues working across operations, litigation, finance, marketing and HR. We are an international team with colleagues from across the Nordics and other parts of Europe. Since 2021, we have been part of the German company Flightright, which connects us to a broader European legal-tech setup and gives us close collaboration with colleagues in Berlin, Budapest, Cairo and Kyiv.

As our Office Assistant / Piccoline / Piccolo, you will have an important role in supporting the daily life of the office. Your work helps create the structure, atmosphere and practical foundation that allow others to do their best work. You’ll be part of a friendly and collaborative workplace where we value trust, ownership and doing things properly - both in how we support our customers and how we work together.

What you can expect:

• A part-time position of approx. 20 hours per week
• Working hours distributed across Monday to Friday
• Physical attendance at our Copenhagen office, preferably during the morning and around midday
• A practical and varied role where your work has a visible impact on the office
• A role closely connected to HR and employee experience
• A social and international workplace with regular team events and activities
• Delicious lunch from Meyers in our in-house canteen
• A supportive team and a role where you can take responsibility from day one
• An office located in Copenhagen, near Kløvermarken

Ready to help create a great office experience?
Apply by submitting your CV and an application telling us why you would be a great fit for the role.

Expected start date is 1st of August.

If you have any questions regarding the position, you are welcome to contact our HR Manager, Marie Hoffmann at [email protected].
 
There is no application deadline, but please send your application as soon as possible, as we invite candidates for interviews on an ongoing basis and will close the recruitment process once we have found the right candidate.

Please note that, due to our work with debt collection, all employment at Flyhjælp is conditional upon the selected candidate presenting a criminal record certificate as part of the final recruitment process. The certificate will be assessed only to the extent relevant to the position and our business requirements and will be handled in accordance with applicable data protection and recruitment rules.