Operations and process controller for German Customer Operations in Finance

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You can make a real impact on the customer experience of our renewable asset owners, with a special focus on the German market.

Here’s what the job entails

Your will ensure that new customers and their assets, such as wind turbines and photovoltaic parks, are onboarded accurately. To do this, you will work closely with our customer-facing teams.

Your key responsibilities include:

• handling customer operations, particularly in the German market


• driving automated processes through close collaboration with our product team


• maintaining and validating asset data, metering data and customer data


• managing and improving onboarding and offboarding of assets in our systems


• ensuring smooth collaboration and delivering excellent service for our customers


• staying up to date with new market rules

Meet your team

You will join our German Customer Operations team, which is a group of eight quality-minded and committed employees who support Danske Commodities’ German power asset portfolio. Through excellent customer service, smooth onboarding and high-quality master data, we drive satisfaction and growth of Danske Commodities’ customer business.

But enough about us… over to you!

As you will be working with a lot of data that needs careful attention, we see you as highly structured and data-driven when solving problems. Also, as the team covers many different tasks, we are looking for someone who maintains a positive mindset, thrives in an operational role and remains focused on ensuring seamless business operations.

We also imagine that you:

• have experience with either Excel, SQL or data management


• have a commercial mindset and great coordination, communication and stakeholder management skills


• are curious and open to tackling a range of tasks


• can work independently while benefitting the support of a collaborative team


• are proficient in German and English – both written and spoken

Please note that prior knowledge of the energy sector is not required for this role.

We’ll take good care of you

At Danske Commodities, we take great care of our people. Joining us means you’ll get a lot of great perks – including social events, cultural experiences, tasty food and benefits to better your health, your life and your future.

Here are some of the benefits we offer our employees:

Vast development opportunities with the help of your own individual development plan, access to our DC University with 50+ courses as well as remote courses through Harvard Learning

100+ yearly professional and social events including DC Talks and DC Sports events, gatherings in our book club, bicycle club, student network, wine club, CS:GO team and more

Global career prospects as part of the Equinor group with +20,000 colleagues across the world

Flexible working hours including the opportunity to work part-time as well as the option to work from home up to two days per week

Fuel Fridays a monthly Friday off with pay, except for July and December, to fuel your energy

Great parental leave conditions including 26 weeks of paid maternity leave, 16 weeks of paid paternity/co-parent leave, paid pension while on leave and the opportunity to join ‘Inspired Beyond Babies’

Unlimited paid children’s sick days no limit on paid absence days in relation to child sickness

Extra days off five to be exact, every year – adding to the standard five weeks off each year

Senior days if you’re over 55 years old

10% paid pension as well as a beneficial health care and insurance package

Bonus scheme

Share savings meaning you have the opportunity to participate in our parent company Equinor’s attractive share savings programme

Paid at home internet and equipment including a mobile phone with paid subscription and IT equipment for when working from home

Various free tickets to family-friendly and cultural attractions Discounts at hotels, restaurants, sports clubs and more

Organic food including a light breakfast, lunch buffet and snacks throughout the day

An office in the heart of Aarhus right next to the central train station

…. and much more