Danish Speaking Automotive Customer Advisor

Patrique Mercier Recruitment FR is thrilled to present a unique opportunity for a Danish Speaking Automotive Customer Advisor. This position is ideal for those who are enthusiastic about the automotive industry and have a passion for delivering exceptional customer support to Danish-speaking clients.

Responsibilities

• Deliver excellent customer service to Danish-speaking customers through live chat, email, and phone communication.
• Assist customers with inquiries regarding automotive products, services, and technical support issues.
• Educate and inform customers about product features and benefits to enhance their experience.
• Gather customer feedback and suggestions to help improve services and product offerings.
• Collaborate with internal teams to effectively address and resolve customer queries.
• Stay informed about the latest automotive trends and new product launches to provide accurate information to customers.
• Maintain detailed and organized records of customer interactions in the CRM system for tracking purposes.

• Fluency in Danish and English, both written and verbal.
• Previous customer service experience, ideally in the automotive sector.
• Strong interest in automotive products and familiarity with the industry.
• Exceptional communication and interpersonal skills with a focus on customer satisfaction.
• Proficiency in customer service applications along with Microsoft Office tools.
• Ability to solve problems effectively and work efficiently in a dynamic environment.
• Willingness to work flexible hours, including evenings and weekends as needed.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...