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Danish Speaking Customer Service for One of the Big Five IT Companies - Athens

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Job Description - Danish Speaking Customer Service for One of the Big Five IT Companies - Athens

Join a dynamic team at Patrique Mercier Recruitment JP and elevate your career in the vibrant city of Athens as a Danish-speaking Customer Service Representative for one of the Big Five IT companies! This exciting opportunity allows you to bring your language skills to a global stage while engaging with cutting-edge technology. In this role, you will provide top-tier support to Danish-speaking customers, helping them navigate various inquiries and issues related to IT services and solutions. If you are passionate about technology and customer support, and are ready to make a significant impact, this is the perfect fit for you!

Responsibilities

  • Deliver exceptional customer service to Danish-speaking clients through phone, email, and chat.
  • Address and resolve customer inquiries and issues efficiently and professionally.
  • Maintain in-depth knowledge of the IT company’s products and services to assist customers effectively.
  • Document customer interactions accurately in the company’s CRM system.
  • Collaborate with team members to enhance service quality and improve overall customer satisfaction.
  • Participate in training and team meetings to keep abreast of new products and policies.
  • Provide feedback on customer service processes and suggest areas for improvement.
  • Fluent in Danish, both written and spoken; proficiency in English is required.
  • Strong communication and interpersonal skills dedicated to customer satisfaction.
  • Ability to thrive in a fast-paced and dynamic environment.
  • Excellent problem-solving capabilities and attention to detail.
  • Previous experience in customer service, particularly in the tech sector, is preferred.
  • Familiarity with CRM systems and IT support tools is a plus.
  • A positive attitude, adaptability, and eagerness to embrace new challenges in a multicultural setting.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Original job Danish Speaking Customer Service for One of the Big Five IT Companies - Athens posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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