Logo-of-Patrique-Mercier-Recruitment-By-Nellie-hiring-for-jobs-in-Denmark-on-GrabJobs

Danish Speaking Tier 1 Support Agent

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Danish Speaking Tier 1 Support Agent

Patrique Mercier Recruitment FR is eager to find a dedicated Danish Speaking Tier 1 Support Agent to join our team. This position is tailored for individuals who thrive in customer service and wish to assist our Danish-speaking clients. As a Tier 1 Support Agent, you will be responsible for offering initial support and ensuring a seamless customer experience.


Responsibilities

  • Handle incoming customer inquiries from Danish-speaking clients through phone, email, and chat in a professional and friendly manner.
  • Troubleshoot basic technical issues, providing effective solutions or escalating issues as necessary.
  • Communicate clear and precise information about our products, services, and policies.
  • Accurately document all customer interactions and resolutions in the support management system.
  • Guide customers in understanding product features and provide useful tips to enhance their usage.
  • Collaborate with team members to enhance service quality and overall customer satisfaction.
  • Keep abreast of company products, updates, and industry trends to effectively support customers.
  • Fluency in Danish and English, with strong verbal and written communication skills.
  • Prior experience in customer service or support roles is advantageous.
  • Excellent problem-solving skills and a customer-first attitude.
  • Capaable of thriving in a fast-paced, dynamic environment.
  • Experience with support ticketing systems and CRM tools is a plus.
  • Detail-oriented with the ability to manage multiple tasks simultaneously.
  • A positive approach to customer service and a genuine desire to help clients.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Danish Speaking Tier 1 Support Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Support Agent Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Support Agent Jobs in Denmark

GrabJobs is the no1 job portal in Denmark, connecting you to thousands of jobs fast! Find the best jobs in Denmark, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.