Danish-Speaking Customer Experts for a Car Company - Work In Greece

Mercier Consultancy MD is looking for enthusiastic Danish-Speaking Customer Experts to join our team supporting a renowned car company in Greece. This role involves delivering excellent customer service to Danish-speaking clients, assisting them with inquiries related to automotive products, services, and after-sales support.

Key Responsibilities

• Provide high-quality customer support to Danish-speaking customers via phone, email, and chat concerning car products, services, and maintenance inquiries.
• Assist customers with product information, booking services, troubleshooting, and resolving issues promptly and efficiently.
• Maintain detailed and accurate records of customer interactions in the CRM system.
• Collaborate with sales and technical teams to ensure customer satisfaction and problem resolution.
• Stay updated on the latest car models, features, and company policies to provide informed assistance.
• Contribute feedback to improve customer service processes and overall customer experience.

• Fluency in Danish (spoken and written) is required; knowledge of English is an advantage.
• Experience in customer service, preferably in the automotive industry, is beneficial.
• Strong communication skills and a customer-oriented mindset.
• Ability to multitask and work efficiently in a fast-paced environment.
• Familiarity with CRM systems and digital tools is a plus.
• Willingness to relocate and work in Greece.
• Passion for cars and interest in the automotive industry.

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...