Digital Trust and Safety Specialist with Danish and English - Work In Bulgaria

Mercier Consultancy MD is looking for a dedicated Digital Trust and Safety Specialist fluent in both Danish and English to join our team in Bulgaria. In this critical position, you will help create a secure digital environment by monitoring content, managing safety incidents, and ensuring compliance with community standards. Your role is essential in protecting users and fostering a culture of trust online.

Key Responsibilities

• Continuously oversee user interactions and content across our platforms to identify potential violations of safety protocols and community standards.
• Conduct comprehensive investigations into reported safety issues, applying analytical skills to evaluate evidence and provide sound recommendations.
• Collaborate with various teams to develop and enhance policies designed to support digital safety and trust.
• Generate detailed reports analyzing safety incidents and trends to support informed decision-making.
• Stay current on emerging trends and best practices in digital safety to proactively improve safety measures.
• Engage with users to educate them on safety practices and raise awareness about potential online risks.

• Fluency in Danish and English (both written and spoken) is essential.
• Previous experience in digital safety, content moderation, or related fields is preferred.
• Strong analytical and problem-solving skills, with a focus on data-driven decision-making.
• Excellent verbal and written communication skills for effectively handling user interactions and safety issues.
• Attention to detail with a proactive approach to identifying potential risks and challenges.
• Familiarity with online safety tools, social media platforms, and content management systems is advantageous.
• Ability to work collaboratively in a dynamic and fast-paced team environment.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. Monthly accommodation bonus