Hungarian Speaking Gaming Support Representative - Paid Relocation to Sofia

Mercier Consultancy MD is on the hunt for a dedicated Hungarian Speaking Gaming Support Representative! This is an incredible opportunity to work in the vibrant city of Sofia, Bulgaria, with the perk of paid relocation. If you are enthusiastic about gaming and enjoy providing top-tier customer support, we want you on our team! You'll be the first line of support for our Hungarian-speaking customers, helping them enjoy our gaming platforms to the fullest.

Key Responsibilities

• Assist Hungarian-speaking clients through various channels, delivering exceptional customer service.
• Troubleshoot issues related to accounts and game play, ensuring a smooth gaming experience.
• Document customer interactions and feedback to drive service improvements.
• Collaborate with internal teams to resolve complex issues efficiently.
• Stay informed about company products and industry trends to provide informed support.

• Fluency in Hungarian is required, with strong verbal and written communication skills; English proficiency is a plus.
• Previous experience in customer support or gaming is desirable.
• Excellent interpersonal skills and a passion for helping others.
• Ability to handle high-pressure situations and provide quick solutions.
• Strong organizational skills with a keen attention to detail.
• Interest in games and familiarity with gaming platforms is beneficial.
• Must be willing to relocate to Sofia, Bulgaria, and adapt to a new environment.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Monthly Performance Bonus
5. Welcome Bonus
6. Health Insurance
7. Monthly accommodation bonus
8. And Much More ...