Product Operation Tech Associate

• Provide Administrative Support.
• Handle administrative work by collaborating closely with the cross-functional team, i.e. engineering, marketing and product teams.
• Maintain new and existing products’ configurations or rules setup.
• Perform a variety of clerical duties requiring knowledge of departmental procedures Operational Support.
• Provide product operational support to product managers.
• Help to solve & follow through operational problems by coordinating with various stakeholders.
• Familiar with relevant tools to do checking & identification of problems.
• Project Support for Specific Features or Product.
• Provide support for specific projects and/or the smallest stream under the project.
• Do testing based on reference or checklist given by product managers and report the result as it is.
• Document on how-to-use or product guideline - include screenshot apps or landing page based on guideline or direction from product managers Provide Data Reporting.
• Gather & collect necessary information or data for reporting.
• Conduct analysis for reporting; provide basic insight with the guideline or direction from product managers.

• Bachelor's degree from a reputable university, fresh graduates are welcome.
• Open for all majors, but candidates with Math/Statistics/Computer Science/Engineering will be preferred.
• Familiar with Microsoft Office and Google Office Suite 
• Able to communicate in English and Indonesia, via verbal and written medium.
• Able to write and execute database queries using MySQL and MongoDB.
• Understand the pull request mechanism and basic CI/CD workflow (e.g., Bitbucket, Jenkins).
• Having an interest in product management is a plus point.
• Good attention to detail for data entry and good problem solving skills.
• Have a strong willingness to learn.
• Self-starter with a strong sense of curiosity, strong ownership and can-do attitude.
• Available to work for 6 days a week.

About Moladin

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).

For further information about Moladin, please visit https://moladin.com