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Sales Associate

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Job Description - Sales Associate

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

HOW WILL YOU MAKE AN IMPACT?   
As an Ambassador for Cartier, you will ensure a unique client experience, before, during and after a sale, proactively develop your client portfolio and support with daily boutique operations. 

 

Sales Achievements 

  • Ensure a unique and exceptional customer experience during a sale 
  • Master the selling ceremony 
  • Adapt according to client needs and motivations 
  • Transmit the passion and values of the Maison 
  • Act as a contact for the client in case of After Sales 
  • Meet individual and boutique targets, both quantitative and qualitative 

 

Client Relationship & Portfolio Development 

  • Cultivate strong client relationships and develops client loyalty 
  • Execute targeted CRM actions 
  • Participate to client events and acts as an Ambassador of the Maison 

 

Shop Operations 

  • Respect all brand and boutique policies and procedures 
  • Support the set up and breakdowns at opening and closing of the boutique 
  • Participate in the implementation of Visual Merchandising guidelines 
  • Assist with special projects when requested 
  • Participate in inventories and undertake administrative tasks and stock room related tasks when required 

 

HOW WILL YOU EXPERIENCE SUCCESS WITH US? 

  • You will have a passion for jewellery and watches  
  • You will have excellent interpersonal skills in order to develop a network of loyal clients  
  • You will be meticulous, highly client focused and organized  
  • You will have excellent written and spoken communication skills in English and Danish 

 
HOW DO WE KEEP YOU SMILING? 

 
We strongly believe in internal development, mobility and offering both various opportunities to enhance your personal and professional development. 

 

YOUR JOURNEY WITH US: 

 
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 
1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 
2nd Stage – Interview with the Boutique Manager 
3rd Stage - Interview with the HR Business Partner and the Sales Area Manager 

#Richemont #WeCraftTheFuture

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