Senior Account Manager

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Job Description - Senior Account Manager

Senior Account Manager

We're looking for a highly motivated and results-driven individual to join our team at Goodwings. Goodwings is the go-to Travel Management System for companies dedicated to reducing travel expenses and environmental impact.

As a Senior Account Manager, you'll be at the forefront of managing client relationships, optimizing their travel behavior, and spearheading business growth. Your main focus will be nurturing existing accounts, spotting opportunities for upselling, and ensuring client satisfaction. If you're proactive, ambitious, and thrive in a dynamic environment, this role offers an exciting opportunity to drive business growth while making a difference

Key Responsibilities:

  • Take the helm in managing large accounts, ensuring their onboarding, retention, and optimal travel experience.

  • Utilize travel data insights to help clients optimize their travel behavior and maximize cost savings.

  • Proactively engage with frequently traveling businesses, showcasing the value of our tailored Travel Management System.

  • Drive communication efforts to upsell our premium travel optimization services.

  • Collaborate closely with internal teams to ensure seamless product integration and support.

Qualifications:

  • Extensive experience in travel account management, with a deep understanding of the travel industry.

  • Proficiency in interpreting travel data and translating insights into actionable strategies.

  • Excellent communication skills, with a proactive approach to client outreach and relationship building.

  • Strong track record in driving revenue growth and upselling premium services.

  • Results-driven mindset with a commitment to delivering exceptional customer experiences.

  • Previous experience in onboarding and retention strategies is a plus.

Perks:

  • Competitive salary and performance-based rewards.

  • Opportunities for professional development.

  • Inclusive and collaborative work culture.

  • Flexible work arrangements.

  • Fun company-sponsored events.

  • And of course, you'll have the support of the best team ever!

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