Software Engineer I

We are growing our engineering team at Trustpilot and are looking to welcome a Software Engineer I into the Trust Tech department!

You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. This is a place where you can grow as an individual, learn from senior mentors, and have a real influence on the direction of our projects.

About the team: 

You will be joining a brand new team being built within the Trust Tech department, focusing specifically on businesses.

The team is responsible for building and maintaining automated systems that enforce Trustpilot’s terms of use for businesses. This includes developing systems for automatic detection, enforcement of misuse, and internal investigation tools.

This work is vital to maintaining Trust and Transparency on the platform. To achieve this, we collaborate closely with Data Scientists, Data Ops, and ML Ops to build sophisticated automated architectures that integrate detection models and robustly scale our misuse enforcement.

What you’ll be doing:

• Work in a cross-functional "full ownership" team alongside Product, Design, and Data Science.


• Implement and release new features with a focus on backend stability and scalability.


• Help build solutions to handle high-volume data processing for fraud detection.


• Maintain and improve the internal tooling frontends (React) used for investigations.


• Troubleshoot existing software, squash bugs, and learn how to optimize database performance.


• Participate in technical discussions and learn best practices for Infrastructure as Code.


• Collaborate with Data Scientists to support the integration of detection models.

Who you are:

• Experience in full-stack web development (commercial experience or a strong portfolio), with a focus on backend systems.


• Solid knowledge of JavaScript and TypeScript.


• Solid understanding of backend development with Node.js.


• Understanding of SQL (e.g., PostgreSQL) and NoSQL (e.g., DynamoDB) database concepts.


• Familiarity with component-based frontend development (ideally React).


• A friendly, helpful personality, open to giving and receiving feedback constructively.


• Ambitious and passionate about your work, motivated to continually improve.

Nice to have:

• Cloud experience: Hands-on experience with AWS or GCP is a big plus.


• Interest in Applied AI and how it integrates with backend engineering.

Some relevant technologies and services we use:

• Languages: TypeScript, JavaScript


• Infrastructure: AWS (ECS, Lambda, SNS, SQS, CloudFormation), GCP (BigQuery, Pub/Sub), Docker, Terraform


• Backend: Node.js, Serverless Framework


• Database: DynamoDB, PostgreSQL, BigQuery


• Frontend: React, Next.js, CSS Modules


• Tools: GitHub Actions

Find more on: http://stackshare.io/trustpilot 

What’s in it for you: 

• A range of flexible working options to dedicate time to what matters to you


• Competitive compensation package + bonus


• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 


• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community


• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist


• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health


• Paid parental leave


• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price


• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials


• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 


• Employee discounts to restaurants and shops 

Still not sure

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

#LI-PM1