Strategic Customer Value Advisor - Dynamics 365 & Cloud Solutions (Nordic Region)

About Cepheo:

Cepheo is one of the largest and most experienced Microsoft Dynamics 365 partners in the Nordics, offering full-stack solutions and value-added services based on Microsoft Dynamics 365, Microsoft Power Platform, and Microsoft Azure. With over 450 local industry specialists on 17 locations in Denmark, Norway, Sweden and Poland, Cepheo combines the power of people, data, and technology to help businesses make informed decisions and thrive in a changing world — called Digital Empowerment.

About the role:

Are you a seasoned professional with a proven track record of driving customer success in the Microsoft ecosystem? Do you possess the strategic vision and consultative expertise to guide organizations through complex transformations and ensure the long-term health and Evergreen optimization of their critical systems?

We are seeking a Strategic Customer Value Advisor professional with over 10 years of experience in selling ERP and service solutions. The ideal candidate will possess strong advisory skills and a proven track record in the market. This role focuses on assisting customers in successfully implementing and operating their cloud solutions, ensuring they achieve maximum value from their investments.

Key Responsibilities:

• Customer Engagement: Work closely with major Nordic customers to understand their needs and provide tailored solutions.



• Value Realization: Proactively identify opportunities to enhance customer investment through optimized solution adoption and Evergreen service delivery.



• Solution Implementation: Guide customers through the process of going live with their solutions, ensuring a smooth transition and optimal performance.



• Operational Excellence: Provide robust services to maintain and enhance customer solutions in operations.



• Stakeholder Management: Build and maintain strong relationships with key stakeholders, ensuring alignment and satisfaction.



• Contract Negotiations: Lead negotiations to secure favorable terms and conditions for both Cepheo and our customers.



• Team Collaboration: Foster a collaborative environment, recognizing that teamwork is crucial for success.

Qualifications:

• Proven track record in selling ERP and service solutions (10+ years).



• Strong advisory skills with a focus on customer value.



• Expertise in stakeholder management and contract negotiations.



• Trustworthy and reliable, with a deep understanding of the importance of teamwork.

As the role is a Nordic role you can be positioned anywhere across the Nordics and should expect some travelling.

Apply Now: If you are a strategic thinker with a passion for helping customers succeed, we want to hear from you.

Apply today and take the next step in your career with Cepheo, or reach out to Group Head of Managed Operations/Evergreen, Lasse Bruhn Wienmann on [email protected]
or +45 29 69 05 32 to learn more about the position