Student Assistant - Complaint Management Department

Do you want to combine your academic studies with real life experience in an international pharmaceutical company and support the quality management system? Then here is your chance to start your career as a student at Ascendis Pharma.

Ascendis Pharma is a global biopharmaceutical company committed to making a meaningful difference in patients’ lives. Guided by our core values of Patients, Science, and Passion, we are applying our innovative TransCon® technology platform to fulfill our mission of developing new therapies that demonstrate best-in-class potential to address unmet medical needs. 

At our headquarters in Hellerup, Denmark, research facilities in Heidelberg, Germany, and additional offices across Europe and the United States, we are advancing programs in our Endocrinology Rare Disease and Oncology portfolios. We also collaborate with partners on the development of TransCon-based products in other therapeutic areas and markets.

The role

As our new Student assistant, you will get the opportunity to work side-by-side with highly experienced colleagues. The primary responsibilities include Product Quality complaint handling and registration, but as we are continuously developing, the job can evolve to include tasks from functions in the department over time.

You will join a team of 8 colleagues and report directly to the Director of Complaint Management.

You will be responsible for:

• Registration and handling of customer complaints
• Unpacking of return samples
• Support improvement of systems and processes
• Data handling and analysis
• Other day-to-day tasks, to the quality system and quality processes

Your professional qualifications

• A strong scientific mindset
• Proficient in English and Danish, both written and spoken
• Studying natural science e.g., pharmacy, engineering or similar
• Ability to work min. 15 hours per week on site

As a person, you can work independently and can run with a task with little supervision. You are detail-oriented, systematic, and structured, a self-starter, and learn at a quick pace. You are adaptable and not afraid to learn from your mistakes. You are conscientious about your tasks, solution-oriented and focused on meeting deadlines.

Place of work: Ascendis Pharma headquarters reside in Tuborg Havn in Hellerup.

For more details about the position or the company, please contact Karina Bergenholtz, Director on [email protected] or visit out website www.ascendispharma.com. All applications must be submitted in English and are treated confidentially.

Applications will be evaluated when received, so please apply as soon as possible.