Technical Operations Manager (all genders)

CBRE Global Workplace Solutions is a part of the CBRE Group with over 115.000 employees worldwide and delivers fully integrated real estate, facilities and technology solutions for real estate owners, occupiers and investors across the globe. As a dedicated business line within CBRE, GWS is dedicated to solving complex challenges within every stage of the real estate lifecycle.

We provide our employees the best conditions to develop professionally and personally and to realise their full potential in the course of their career.

Join us now in  Copenhagen (Denmark)  and bring your unique talent and skills to our Team.

The main purpose of this role is to take over the full ownership of our contracted site including the full maintenance responsibility to ensure a proper service delivery and a reliable 24/7 Operations. This also includes top service performance from a quality, health and safety and financial perspective.

Key Responsibilities:

• Cross-functionally manage our maintenance activities on-site as defined by our contract and ensure all contractual obligations are fulfilled as defined by our contract and ensure all contractual obligations are fulfilled
• Monitoring maintenance management strategies to ensure alignment with client’s objectives, especially in terms of business continuity
• Implement standardized processes and procedures for SLAs across the site/accounts in compliance with legislation and meeting industry ‘best practice’
• Ensure your site is staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planningarrangements are in place
• Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process iseffectively implemented across both our teams’ services and subcontractors’ activities and are regularly reviewed
• Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met
• Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts
• Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training,assessment and recognition/reward
• Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings,briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate

Proven track record in a senior or executive management role which has included responsibility for product, culture, people and business growth

Previous experience in one of the following areas: Facility Managent, Building Services, Maintenance Management or Project Management

Dealing with a range of people from junior to senior level including site employees, suppliers and customers

Capability to drive contract performance with strategic goals while maintaining employee engagement

Remain adaptive to various complex challenges at the site level

Strong communication and influencing skills with the ability to effectively connect with subordinated employees, clients and CBRE Management

Excellent relationship builder with proven internal and external client management experience and good networking skills

Strong business acumen and commercial awareness with the ability to understand financial metrics

Fluent language skills in English are required. Additinal knowledge of Danish language would be a plus

Future-proof job opportunity with a true development guarantee in one of the fastest-growing FM markets worldwide

TOP trainings with internationally recognized state-of-the-art certifications

Attractive salaries based on experience and qualification with an annual salary assessment/increase and other good social benefits

International working environment with inspiring cross-border career opportunities

Creative working culture with challenging responsibilities and a high level of autonomy

DIVERSITY, OCCUPATIONAL SAFETY and WORK-LIFE BALANCE are practiced values!

If yes, please submit your application documents (CV, selected certificates, no cover letter necessary) incl. your availability and the  ref. no. 126678 and salary expectations via our application system

For the sake of the environment, we kindly ask you to apply exclusively via e-Mail and to refrain from post applications.

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