Account Support Officer - Remote Work

Job Description:

DFDS is currently seeking a motivated and dedicated Account Support Officer to join our team on a part-time remote basis. In this entry-level position, you will be responsible for providing essential support to our account management team in Frederiksberg, Hovedstaden, Denmark.

Responsibilities: - Assist with managing client accounts by providing exceptional customer service and support - Conduct research to analyze market trends and identify potential opportunities for account growth - Prepare and deliver presentations to clients to showcase our products and services - Maintain accurate records of client interactions and transactions - Collaborate with the sales team to ensure customer satisfaction and retention - Provide administrative support as needed, including data entry and managing inquiries

Requirements: - Excellent communication skills and a customer-centric approach - Strong attention to detail and organizational skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office Suite and CRM software - Bachelor's degree in Business Administration or related field preferred

Personality Traits: - Motivated - Dedicated

Soft Skills: - Research - Presentation

Benefits: - Parental leave - Dental insurance - Relocation allowance

Working Environment: At DFDS, we are committed to supporting our employees in their personal and professional development. You will have access to ongoing training and mentorship opportunities to help you succeed in your role and grow within the company.

Deadline to Apply: June 25, 2024

Equal Opportunity Statement: DFDS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.