Account Support Representative - Remote Work

Job Description:

The Hilton Team is currently seeking a highly motivated and dedicated individual to join our team as an Account Support Representative. This is a part-time remote position based in Arhus, Midtjylland, Denmark.

Responsibilities: - Act as the primary point of contact for designated key accounts, providing exceptional customer service and support. - Build and maintain strong relationships with clients, understanding their needs and providing solutions to meet their requirements. - Assist in managing account transactions, including payment processing and invoicing. - Collaborate with internal teams to ensure seamless execution of client requests and deliverables. - Conduct regular check-ins with clients to gather feedback and address any concerns or issues. - Utilize critical thinking skills to identify opportunities for account growth and retention. - Provide detailed reports and analysis to track account performance and recommend improvements.

Requirements: - Minimum of 3 years of experience in a customer service or account management role. - Confident and driven individual with excellent communication skills. - Strong people management skills, able to build and maintain relationships with clients. - Demonstrated ability to think critically and solve problems effectively. - Ability to work independently and remotely, staying organized and focused on tasks. - Proficiency in Microsoft Office and other relevant software programs. - Bachelor's degree in Business Administration or related field preferred.

Benefits: - Vision insurance - Relocation allowance - Free accommodation for periodic on-site visits - Opportunities for professional development and advancement - A supportive working environment that promotes work-life balance and employee well-being

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply for this position.

If you are a self-motivated individual with a passion for customer service and account management, we invite you to apply for the Account Support Representative position with Hilton. The deadline to apply is May 29, 2024. We look forward to welcoming a new member to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.