Client Service Representative - Remote Work

Job Description:

Hempel Group is seeking a dedicated and confident Client Service Representative to join our team on a part-time basis. This role will be fully remote, allowing you to work from the comfort of your own home. As an Associate level professional with at least 4 years of experience, you will be responsible for providing exceptional customer service to our clients.

Responsibilities: - Serve as the main point of contact for client inquiries and issues - Build and maintain strong relationships with clients to ensure their needs are met - Provide timely and accurate information on products and services - Collaborate with internal teams to troubleshoot and resolve client issues - Conduct regular check-ins with clients to gather feedback and improve services - Assist with client onboarding and training processes - Prepare and deliver presentations to clients as needed

Requirements: - Minimum of 4 years of experience in a customer service or client-facing role - Excellent communication and interpersonal skills - Strong people management skills - Ability to confidently present information to clients - Highly organized with strong attention to detail - Experience working in a remote or virtual environment is a plus - Bachelor's degree in a related field is preferred

Personality Traits: - Dedicated: A commitment to providing top-notch service to our clients - Confident: Able to engage with clients in a professional and assertive manner

Soft Skills: - People management: Ability to understand and address the needs of clients effectively - Presentation: Skilled in delivering information in a clear and engaging manner

Benefits: - Remote work flexibility - Free food provided during virtual meetings - Disability insurance coverage

Working Environment: Join our team at Hempel Group and be a part of a culture that encourages innovation and creativity. We are at the forefront of the industry with cutting-edge ideas and solutions, and we value the contributions of every team member.

Equal Opportunity Statement: Hempel Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome individuals of all backgrounds and do not discriminate on the basis of race, gender, religion, sexual orientation, or age. All qualified applicants will receive consideration for employment without regard to any of these factors.

Deadline to apply: July 3, 2024

If you meet the requirements and are interested in joining our team as a Client Service Representative, please submit your application by the deadline. We look forward to reviewing your qualifications and potentially welcoming you to the Hempel Group family.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.