Customer Service Officer - Remote Work

As a Customer Service Officer at Widex, you will be responsible for providing exceptional customer service to our clients in a remote work setting. Your primary role will be to address customer inquiries, resolve issues, and ensure customer satisfaction.

Responsibilities: - Responding to customer inquiries via phone, email, and chat in a timely and professional manner - Providing technical support and troubleshooting assistance to customers - Processing orders and returns - Maintaining accurate customer records and documentation - Collaborating with other team members to improve overall customer experience - Keeping up-to-date with product knowledge and training materials

Requirements: - Excellent communication skills and a strong customer service orientation - Ability to work independently and in a team environment - Strong problem-solving skills and attention to detail - Driven and confident personality traits - Persuasion skills to effectively communicate with customers - No prior experience required, as this is an entry-level position

Benefits: - Parental leave - Free food - Vision insurance

Working Environment: At Widex, we are dedicated to understanding and exceeding customer expectations. Our team is committed to providing top-notch customer service and creating a positive work environment where everyone can thrive.

Equal Opportunity Statement: Widex is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.