Account Support Assistant - Work from home

Job Description:

Novozymes, a global biotechnology company in Frederiksberg, Hovedstaden, DK, is seeking a part-time Account Support Assistant to work from home at an Associate Level. This individual will be responsible for providing support to the Account Management team, assisting with customer service inquiries, managing account documentation, and supporting various administrative tasks.

Responsibilities: - Provide support to the Account Management team with customer inquiries and requests - Maintain accurate and up-to-date records of account information and documentation - Assist with data entry and administrative tasks related to account management - Communicate effectively with customers and internal stakeholders to provide timely and accurate information - Collaborate with team members to ensure seamless customer support and service delivery - Assist with account analysis and reporting as needed - Other duties as assigned by the Account Management team

Requirements: - 4 years of relevant experience in customer service or account support - Confident and reliable personality traits - Strong persuasion skills and ability to cooperate effectively with others - Excellent communication skills, both written and verbal - Proficiency in Microsoft Office Suite and CRM software - Ability to work independently and manage multiple tasks simultaneously - Prior experience in a remote work environment is preferred but not required

Benefits: - Vision insurance - Parental leave - Paid Time Off (PTO)

Working Environment: At Novozymes, we flourish in a culture that embraces change and responds resiliently to challenges. As a remote worker, you will have the opportunity to work independently while still being part of a dynamic and supportive team.

Equal Opportunity Statement: Novozymes is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected.

Deadline to Apply: June 23, 2024

Join our team at Novozymes and contribute to our mission of creating a more sustainable future through innovative biotechnology solutions. Apply now to become our newest Account Support Assistant!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.