Account Support Specialist - Work from home

Job Description:

SimCorp is currently seeking a part-time Account Support Specialist to work remotely from home. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a similar role.

Responsibilities: - Provide excellent customer service and support to clients - Troubleshoot and resolve client issues in a timely manner - Collaborate with internal teams to ensure client needs are met - Maintain accurate records of client interactions and transactions - Assist with onboarding new clients and providing training as needed - Identify opportunities for upselling and cross-selling to existing clients - Act as a liaison between clients and the company to ensure clear communication and understanding - Stay up-to-date on industry trends and best practices in order to provide valuable insights to clients

Requirements: - Bachelor's degree in Business Administration or related field - Strong communication and interpersonal skills - Ability to work independently and manage multiple tasks simultaneously - Resilient and adaptable to changing circumstances - Leadership skills to effectively influence and guide clients - Persuasion skills to effectively communicate and negotiate with clients - Proficiency in Microsoft Office Suite and CRM software - Ability to work flexible hours as needed - Travel opportunities may be available

Benefits: - Competitive salary - Travel opportunities - Parental leave - Training and professional development programs

Working Environment: At SimCorp, you will flourish in a culture that embraces change and responds resiliently to challenges. Our team is supportive, collaborative, and dedicated to delivering the best possible service to our clients.

Equal Opportunity Statement: SimCorp is an equal opportunity employer and is committed to creating a diverse and inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.