Call Center Associate - Work from home

Job Description:

Matas is seeking a Call Center Associate to join our team in Ålborg, Nordjylland, DK. This position offers the opportunity to work from home on a part-time basis, making it a great fit for individuals looking for flexibility in their work schedule. As an Entry Level position, we welcome candidates with at least 1 year of experience in customer service or call center roles.

Responsibilities: 1. Handle inbound and outbound calls in a professional and courteous manner. 2. Provide exceptional customer service and resolve any issues or concerns effectively. 3. Utilize CRM software to update customer information and track interactions. 4. Collaborate with team members to achieve performance goals and maintain a positive work environment. 5. Adapt to changing priorities and deliver consistent results under pressure. 6. Participate in training sessions to enhance product knowledge and communication skills.

Requirements: 1. Energetic and hardworking personality traits to thrive in a fast-paced call center environment. 2. Strong teamwork and adaptability skills to collaborate effectively with colleagues and handle different customer situations. 3. Excellent verbal and written communication skills in Danish. 4. Reliable high-speed internet connection and computer equipment provided by the company. 5. Ability to work independently and maintain focus while working from home.

Benefits: 1. Visa sponsorship for eligible candidates. 2. Company-provided equipment for remote work. 3. Vision insurance coverage for eligible employees. 4. Opportunities for unlimited personal and professional growth within the company.

Equal Opportunity Statement: Matas is an equal opportunity employer and prohibits discrimination or harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: 2024-06-03

Join our team at Matas and embark on a rewarding career in customer service as a Call Center Associate! Apply now to be considered for this exciting opportunity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.