Chat Support Specialist

Job Description:

Universal Robots is seeking a part-time Chat Support Specialist to join our team in Frederiksberg, Hovedstaden, DK. As an Entry Level position, no prior experience is required, making this an ideal opportunity for individuals looking to kickstart their career in customer support.

Responsibilities: 1. Provide prompt and friendly customer support through live chat on our website. 2. Assist customers with inquiries, technical issues, and product information. 3. Troubleshoot and resolve customer issues in a timely manner. 4. Collaborate with other departments to ensure customer satisfaction. 5. Maintain accurate records of all customer interactions.

Requirements: 1. Energetic personality with a positive attitude. 2. Ability to work independently and prioritize tasks effectively. 3. Strong innovation skills to come up with creative solutions for customers. 4. Excellent presentation skills to effectively communicate with customers. 5. Flexibility to work in a fast-paced environment and adapt to changes. 6. High school diploma or equivalent.

Benefits: 1. Employee discounts on Universal Robots products. 2. Disability insurance coverage. 3. Profit sharing opportunities for eligible employees.

Working Environment: At Universal Robots, we prioritize building strong connections and treating colleagues like an extended family. You will join a supportive team that values collaboration and teamwork.

Deadline to Apply: Interested candidates should submit their application by July 22, 2024.

Equal Opportunity Statement: Universal Robots is an equal opportunity employer and welcomes applicants from all backgrounds. We do not discriminate based on race, gender, religion, age, or any other protected status. We believe in creating a diverse and inclusive work environment where everyone can thrive.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.